Nancy Ruiz
Los Angeles,CA
Summary
To find a position as a bilingual team player where i can further my experience, and move forward in a career. Highly determind, motivated, hardworker, great communicating skill, fast learner, team leader
Overview
2026
2026
years of professional experience
Work History
Floral manager
Vons
- Managing the floral department
- Taking inventory placing orders for department
- Tending to customers making sure their orders were perfect
Supervisor
Vons
11 2024 - Current
- Overseeing daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Department manager
Vons
08 2019 - 11 2024
- Oversaw a department of 5 employees managing customer service via phone and in person to obtain customer satisfaction
- I also assist other departments thoughout the store as well as checker, food prep , service deli , bakery, produce , tags and daytime stocking.
- Through online shopping making sure customers are satisfied with our service
Personal shopper
Vons
08 2019 - 05 2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receptionist/Dispatch
United Independent Taxi Co
09 2015 - 03 2019
- Dispatching taxi drivers throughout the city to provide transportation to customers as well as patients in order to attend doctor visits such as rehabs and therapy
- As well answering phone calls , filing paperwork, in putting information into computers
- At times I would do billing for transportation payment.
Education
High School Diploma -
Belmont High School
Skills
- Management and Supervision
- Customer service
- Leadership
- Team building and training
- Data management
- Communication
- Team player
Languages
Spanish
Full Professional
English
Full Professional
Timeline
High School Diploma -
Belmont High School
Floral manager
Vons
Supervisor
Vons
11 2024 - Current
Department manager
Vons
08 2019 - 11 2024
Personal shopper
Vons
08 2019 - 05 2020
Receptionist/Dispatch
United Independent Taxi Co
09 2015 - 03 2019