Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Sanders

Self Employed
Gulf Breeze,United States

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Capable bartender who is passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in both high volume restaurants and nightclub establishments.

Overview

31
31
years of professional experience

Work History

NASM Certified Personal Trainer/Corrective Exercise Specialist

Self Employed
01.2012 - Current
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Designed specific workout systems for individual clients based on performance ability.
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Successfully sold personal training packages at both large gym and at own personal training studio.
  • Certified Personal Trainer at large scale fitness/gym, smaller 24/7 gym, and at my privately owned personal training studio.
  • Trained many clients at various outside locations and natural setting. ie parks, mountains, and by rivers for a holistic environment.

Group Fitness Instructor/Cycle Instructor

YMCA
12.2022 - Current
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
  • Led weekly classes for up to 25 individuals with consistent participation and positive feedback.

Group Fitness Instructor/Cycle Instructor

Gulf Breeze Aerobics And Fitness
11.2021 - 12.2022
  • Developed creative and fun fitness classes with upwards of 25 participants to keep participants engaged and motivated.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Enhanced client experience by maintaining motivational and supportive culture.

Server/Bartender

Tailfins Alehouse & Oyster Bar
10.2021 - 11.2022
  • Served food and beverages at a high volume, fast paced environment while promptly focusing attention to customer needs.
  • Sold from $1500 to $2500 in sales per shift during theseason.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Licensed Realtor Self Employed - Eagle, ID

Self Employed
07.2017 - 12.2020
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Communicated with clients to understand property needs and preferences.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

NASM Certified Personal Trainer

Idaho Athletic Club
01.2012 - 09.2015
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Sold large personal training packages. 20-100 sessions

Group Fitness Instructor/Cycle Instructor

Rocky Mountain Fitness/Idaho Athletic Club
09.2004 - 09.2015
  • Developed creative and fun fitness classes to keep participants engaged and motivated.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
  • Set up and broke down equipment before and after classes.

Deputy Sheriff

Los Angeles County Sheriff
04.1997 - 09.2003
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior..
  • Gathered information and evidence to assist in solving crimes.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Bartender

Romanos Macaroni Grill
01.1997 - 04.1997
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Cocktail Server/bartender/server

Incahoots
06.1993 - 12.1996
  • Served alcoholic and non-alcoholic beverages in a high volume nightclub/bar environment with thousand of dollars in sales.
  • Greeted new customers, discussed specials, and took drink orders.
  • Assisted with bartending duties during high-volume shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Science - Administration of Justice

College of The Canyons
Valencia, CA
06.2000

Skills

  • Professional Service Standards
  • Honest and Dependable
  • Good Conversationalist
  • Drink Preparation
  • Bar Equipment Familiarity
  • Attention to Detail
  • Customer Service Expertise
  • Inventory Management
  • Professional Appearance
  • Cleanliness and Hygiene
  • Strong Multitasking
  • Liquor, Beer, and Wine Knowledge
  • Clear and Effective Communication
  • Responsible Alcohol Service
  • Service-Oriented Mindset
  • Health Codes Compliance

Timeline

Group Fitness Instructor/Cycle Instructor

YMCA
12.2022 - Current

Group Fitness Instructor/Cycle Instructor

Gulf Breeze Aerobics And Fitness
11.2021 - 12.2022

Server/Bartender

Tailfins Alehouse & Oyster Bar
10.2021 - 11.2022

Licensed Realtor Self Employed - Eagle, ID

Self Employed
07.2017 - 12.2020

NASM Certified Personal Trainer/Corrective Exercise Specialist

Self Employed
01.2012 - Current

NASM Certified Personal Trainer

Idaho Athletic Club
01.2012 - 09.2015

Group Fitness Instructor/Cycle Instructor

Rocky Mountain Fitness/Idaho Athletic Club
09.2004 - 09.2015

Deputy Sheriff

Los Angeles County Sheriff
04.1997 - 09.2003

Bartender

Romanos Macaroni Grill
01.1997 - 04.1997

Cocktail Server/bartender/server

Incahoots
06.1993 - 12.1996

Associate of Science - Administration of Justice

College of The Canyons

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Nancy SandersSelf Employed