Nancy Sereno
Pomona,CA
Summary
Experienced office administrative assistant with a strong background in document management, records management, calendar coordination, and confidential file handling. Known for supporting daily office operations with accuracy, organization, and professionalism.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Office Administrative Assistant
Ramona Elementary
Montclair, California
09.2020 - 07.2024
- Managed front office communication for Ramona Elementary staff, families, and visitors.
- Scheduled meetings and supported calendar coordination for school administrators.
- Processed student attendance, enrollment, and daily record updates.
- Prepared correspondence, reports, and office documents for Ramona Elementary.
- Organized student files and maintained confidential records with accuracy.
- Assisted parents with registration forms, school questions, and office requests.
- Supported daily office operations and coordinated routine administrative tasks.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Obtained scanned records and uploaded to the database.
Caregiver
State Of California
Whittier, California
06.2009 - 12.2011
- Supported mobility using walkers, wheelchairs, and safe transfer techniques.
- Prepared meals and snacks following dietary needs and medication schedules.
- Maintained clean living spaces, laundry, and organized supplies for client comfort.
- Communicated care updates with families and home care supervisors clearly.
Receptionist
State Farm
Norwalk, California
01.2007 - 02.2008
- Greeted State Farm clients and visitors with professional, friendly service.
- Answered incoming calls and routed inquiries to appropriate State Farm agents.
- Scheduled appointments for insurance reviews, policy updates, and claims support.
- Updated client records and maintained organized office files in State Farm systems.
Education
Associate of Science - Medical Assistant
American Career College
CA05-2010
High School Diploma -
Santa Fe High
Santa Fe Springs, CA06-2006
Skills
- Microsoft Excel
- Document preparation
- Calendar coordination
- Schedule management
- Scheduling appointments
- Document management
- Records management
- Office administration
- File organization
- Email management
- Multitasking
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Office Administrative Assistant
Ramona Elementary
09.2020 - 07.2024
Caregiver
State Of California
06.2009 - 12.2011
Receptionist
State Farm
01.2007 - 02.2008
Associate of Science - Medical Assistant
American Career College
High School Diploma -
Santa Fe High