Desired Job Title
Assistant ManagerAssistant ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: MOUNTVERNON, IL, US
Open to relocation: Yes
Open To Work
Hi, I’m
Nancy Steele
MOUNTVERNON,IL
Work Preference
Summary
Results-driven Assistant Manager with extensive experience in customer service and team leadership. Known for analyzing sales data to inform strategies and implementing training initiatives that foster team cohesion and improve customer experiences.
Dynamic Assistant Manager with a proven track record in enhancing customer satisfaction and driving store performance. Skilled in decision-making, team leadership, and effective communication to support operational excellence.
Overview
2
years of professional experience
Work History
Dunham's Sports
Assistant Manager
11.2024 - Current
Job overview
- Assisted in managing daily operations and ensuring optimal store performance.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Implemented visual merchandising standards to improve product presentation and store appeal.
- Analyzed sales data to identify trends and inform merchandising strategies effectively.
- Collaborated with team members to enhance customer service and satisfaction levels.
- Executed inventory management processes, maintaining accurate stock levels and organization.
- Supported training initiatives for new employees, fostering skill development and team cohesion.
Circle K
Assistant Manager
04.2024 - 06.2025
Job overview
- Coordinated promotional activities, driving engagement and increasing foot traffic within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Madison Sr.HighMadison Il
High School Diploma
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Dunham's Sports
11.2024 - Current
Assistant Manager
Circle K
04.2024 - 06.2025
Madison Sr.High
High School Diploma