Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Zavala

Livermore,CA

Summary

Dedicated and bilingual professional with 3 years of secretarial experience, offering strong organizational skills, attention to detail, and adaptability. Proficient in English and fluent in Spanish, with a proven ability to communicate effectively across diverse cultural backgrounds. As a military spouse from 2015 to 2022, I have cultivated a versatile skill set and a deep understanding of community dynamics, which I am eager to apply in contributing to the success of the ASES program within the Livermore School District. Passionate about making a positive impact, I am committed to supporting the educational and personal growth of students and their families.

Overview

3
3
years of professional experience

Work History

Secretary

Panindicuaro Municipal Government
01.2012 - 01.2015
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor of Arts - International Commerce

Universidad Vasco De Quiroga (UVAQ)
Morelia, Michoacan, Mexico
10.2014

Skills

    Administrative Support : Handling routine office tasks such as filing, organizing documents, and maintaining office supplies

    Office Management : Ensuring the smooth operation of the office by coordinating with other staff, managing office equipment, and overseeing administrative procedures

    Communication Management : Answering and directing phone calls, managing emails, and handling correspondence

    Scheduling : Managing calendars, scheduling meetings and appointments, and coordinating events

    Data Entry : Entering and updating data in databases or spreadsheets

    Customer Service : Greeting visitors, handling inquiries, and providing information as needed

    Confidentiality : Handling sensitive information with discretion and maintaining confidentiality

    Project Support : Assisting with various projects, which may include research, creating presentations, or organizing materials

    Coordination : Acting as a liaison between departments or with external contacts to ensure effective communication and collaboration

    Payroll Processing: Assisting with payroll by tracking employee hours, calculating wages, and ensuring accurate and timely payment

Timeline

Secretary

Panindicuaro Municipal Government
01.2012 - 01.2015

Bachelor of Arts - International Commerce

Universidad Vasco De Quiroga (UVAQ)
Nancy Zavala