NANCY A. CYRIL
New York,NY
Summary
Seeking an Interpreter position at NYU Langone Health, utilizing my strong bilingual skills, analytical abilities, and proven track record in providing effective and accurate interpretation and translation services.
Talented interpreter with advanced conversational abilities. Maintains emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.
Overview
13
13
years of professional experience
Work History
Co-Founder & Corporate Secretary
George T. Cyril M.D., INC
Beverly Hills, CA
08.2016 - 06.2020
- Spearheaded the opening and creation of a private medical practice
- Acquired and maintained business credentials and operational requirements
- Secured financing and capital for business inception
- Managed hiring, firing, payroll, and employee benefits (Bonuses, 401k, sick pay, family leave, maternity leave) for a team of 3-4 staff members
- Facilitated monthly business meetings
- Oversaw business accounting, corporate tax filings, and insurance claims with quarterly reviews and analytical reports
- Ensured active medical insurance network enrollment for various private, state, and federal insurance policies
- Maintained educational and licensing credentials for the main provider
- Coordinated enrollments and certifications for surgical center privileges and hospital affiliations
- Managed liability insurance policies, business operation licenses, and rental property payments
- Handled tasks in English and Spanish
- Expedited VIP patient medical procedure authorizations, scheduling, and follow-ups
Analytic Linguist
METLANG
New York, NY
03.2013 - 06.2014
- Company Overview: Department of Interpreters and Transcriptions
- Conducted tasks in Spanish and English, ensuring accurate communication and understanding
- Provided bilingual clerical support
- Conducted Spanish and English analysis, translation, interpretation, and transcription of oral speech and documents
- Offered diverse ethno-cultural advising
- Ensured precise data entry and quality assurance in handling sensitive and time-sensitive materials
- Served as the main point of contact between clients and project leaders
- Department of Interpreters and Transcriptions
- Collaborated with other linguists on various research projects.
- Created databases of language data for analysis and comparison.
Bilingual Eligibility and Enrollment Associate
UCLA Medical Center
Los Angeles, CA
01.2009 - 06.2010
- Company Overview: Department of Urology
- Served as a bilingual receptionist and clerical support team lead
- Handled tasks in English and Spanish, ensuring smooth communication with patients and providers
- First point of contact for patients and community healthcare providers
- Managed and monitored new and existing patient enrollment
- Coordinated intake onboarding interviews with medical and research teams
- Determined and verified patient eligibility
- Conducted data entry and quality assurance
- Assisted in generating patient reports
- Managed and coordinated the medical team's staff-wide calendar.
- Provided customer service support via email, telephone, or face-to-face interactions.
- Generated various reports such as class lists, waitlists, rosters., upon request.
Business Development Associate
ING Bank
Los Angeles, CA
01.2009 - 11.2009
- Company Overview: Banking Wholesale Division
- Developed new business relationships and generated sales leads
- Managed tasks in Spanish and English, fostering relationships with clients
- Responded to inquiries and provided guidance via phone, web, and email
- Conducted interviews for newly contracted companies/brokerages
- Facilitated training sessions, online seminars, and presentations for clients
- Banking Wholesale Division
- Coordinated activities between internal departments to ensure efficient operations.
- Participated in meetings with senior executives to discuss strategy implementation.
Sales Associate
ING Direct USA
Los Angeles, CA
01.2007 - 01.2009
- Company Overview: Retail & Financial Advisory Services
- Generated sales via cold calling and referrals
- Conducted sales and customer service tasks in English and Spanish
- Provided virtual customer service and web support
- Monitored sales activities and generated reports
- Member of training and mentoring team
- Received multiple awards, including Regional and National Best Newcomer (2007) and Global Associate Recognition - Best Global Newcomer (2007)
- Retail & Financial Advisory Services
- Built relationships with customers to encourage repeat business.
- Attended weekly team meetings to review performance goals and objectives.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
Education
B.A. - Spanish Language and Literature, Business Communications
Temple University
Philadelphia, PA06.2013
Skills
- 45 WPM
- Microsoft 365
- MS PowerPoint
- MS Excel
- MS Outlook
- Email / Calendar Management
- Video Conferencing / Web X / Zoom
- Team Collaboration
- Resource Efficency
- Building Rapport
- Cultural Awareness
- Emphatic Customer Service
- Adaptability and Dependability
- Professional Ethics
Certifications in Progress:
- Candidate for National Board of Certification for Medical Interpreters.
Timeline
Co-Founder & Corporate Secretary
George T. Cyril M.D., INC
08.2016 - 06.2020
Analytic Linguist
METLANG
03.2013 - 06.2014
Bilingual Eligibility and Enrollment Associate
UCLA Medical Center
01.2009 - 06.2010
Business Development Associate
ING Bank
01.2009 - 11.2009
Sales Associate
ING Direct USA
01.2007 - 01.2009
B.A. - Spanish Language and Literature, Business Communications
Temple University