( Nancy ) Jeanne Trentham

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Scheduled employees for daily jobs
• Called customers throughout Dallas/Ft Worth to schedule appointments to get test performed on sewer lines after work was completed.
• Got city permits to perform work.
• Paid company bills and made out payroll.
• Provided customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
• Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
• Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
• Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.

• Achieved timely resolution of outstanding accounts through diligent follow-ups and negotiations with patients and Medicaid/Medicare.
• Entered notes into system with updated information from patients / Insurance
• Answered incoming calls.
• Called Medicaid/Medicare to find out why payments were withheld and made the corrections then re-billed.