Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy L Acevedo

Tallahassee,FL

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

3
3
years of professional experience

Work History

Manager of Operations

Acevedo & Cotto Multiservice LLC
Tallahassee , FL
2022.07 - Current
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Washed windows inside and outside as needed.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Manager in Training

Circle K
Tallahassee , FL
2023.04 - 2024.07
  • Facilitated meetings between upper management and staff members to discuss ideas or issues related to operations.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Supported project management tasks, including planning, execution, and monitoring.
  • Analyzed sales data and produced reports on performance metrics.

Cashier

Wawa
Kissimmee , FL
2021.08 - 2022.04
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Egg Harbor Township High School
Egg Harbor, NJ
1995-06

Some College (No Degree) - Culinary Arts

Stockton University
Galloway

Skills

  • Logistics Management
  • Document Control
  • Program Administration
  • Process Improvement
  • Labor Relations
  • Incidents management
  • Production
  • Customer Service
  • Team Leadership
  • FLUENT IN Spanish
  • Housekeeping Duties
  • Lobby Housekeeping
  • Housekeeping and Cleaning
  • General Housekeeping
  • Housekeeping support

Timeline

Manager in Training

Circle K
2023.04 - 2024.07

Manager of Operations

Acevedo & Cotto Multiservice LLC
2022.07 - Current

Cashier

Wawa
2021.08 - 2022.04

High School Diploma -

Egg Harbor Township High School

Some College (No Degree) - Culinary Arts

Stockton University
Nancy L Acevedo