Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Marie Swacha

Minooka,IL

Summary

Dynamic and dedicated healthcare professional specific to the field of massage therapy. Practitioner (LMT) for 10 plus years, specializing in client centered therapeutic massage techniques and skill set with extensive experience with Chiropractors and Physical Therapy relations, spa relaxation, certified cupping therapist (CCT), sports massage, deep tissue, trigger point therapy and additional certifications and modalities fostering long-term client relationships and promoting holistic approaches towards a customized health and wellness program.

Overview

9
9
years of professional experience

Work History

Massage Therapist

Massage Envy
08.2021 - Current
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Performed aroma therapies and specialized relaxation techniques.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Prepared oils and lotions for massages.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Established and implemented massage protocols and procedures.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Developed customized massage programs to meet unique requirements.

Massage Therapist Private Practice

Self-employed / NM Massage Therapy
01.2020 - 08.2024
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Maintained accurate and up-to-date client records.

Massage Therapist

Massage Envy
04.2019 - 08.2021

Licensed Pharmacy Technician

CVS Pharmacy
11.2017 - 09.2019
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Massage Therapist

Lockport Chiropractic
04.2016 - 11.2017

Education

Massage Therapy

Cortiva Institute School of Massage Therapy
Joliet, IL
10-2015

Skills

  • Trigger point therapy
  • Reflective listening
  • Anatomy
  • Pain management
  • Aroma therapy
  • Emotional intelligence
  • Sports massage
  • Continuing education
  • Deep tissue massage
  • Treatment Planning
  • Client retention
  • Spa treatment knowledge

Timeline

Massage Therapist

Massage Envy
08.2021 - Current

Massage Therapist Private Practice

Self-employed / NM Massage Therapy
01.2020 - 08.2024

Massage Therapist

Massage Envy
04.2019 - 08.2021

Licensed Pharmacy Technician

CVS Pharmacy
11.2017 - 09.2019

Massage Therapist

Lockport Chiropractic
04.2016 - 11.2017

Massage Therapy

Cortiva Institute School of Massage Therapy

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Nancy Marie Swacha