Nancy W. Brown
Punta Gorda,FL
Summary
Versatile real estate sales professional with extensive experience in residential sales. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to client relationships, fostering team-oriented environment and driving substantial sales results. MLS expert savvy to market conditions and customer preferences.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Beyond Realty
07.2021 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Real Estate Agent
Coldwell Banker
05.2018 - 06.2021
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
Organizational Management Consultant
Human Resource Solutions
08.1994 - 05.2015
- Marketed professional services to corporate clients through networking, speaking engagements and engagement in industry-specific organizations.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
Vice President - Human Resources
Carter & Associates
06.1986 - 06.1994
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Drafted and implemented policies, procedures and employee handbook for over 800 employees.
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Selected and negotiated medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
- Designed employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
Education
Bachelor of Arts - Psychology
Georgia State University
Atlanta, GASkills
- Negotiation Management
- Open House Management
- Closings Coordination
- Sales Pipeline Management
- Contract Preparation
- Relationship Management
- Social Media Management
Affiliations
National Association of Realtors
Certification
- Licensed Florida Real Estate Agent - May, 2018 - Present
Timeline
Real Estate Agent
Beyond Realty
07.2021 - Current
Real Estate Agent
Coldwell Banker
05.2018 - 06.2021
Organizational Management Consultant
Human Resource Solutions
08.1994 - 05.2015
Vice President - Human Resources
Carter & Associates
06.1986 - 06.1994
Bachelor of Arts - Psychology
Georgia State University
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