Nandanie Autar
New York,NY
Overview
19
19
years of professional experience
Work History
Office Coordinator II/ Procedure Scheduler
MONTEFIORE MEDICAL CENTER
Bronx, NY
01.2022 - Current
- Coordinates patient procedure appointments per next available time slot in hospital.
- Verify Benefits if needed. Captures complete and accurate patients clinical, demographic and insurance information.
- Cancel and/or reschedule procedures as requested by patients/doctors and advise appropriate staff and physicians of changes in schedule.
- Obtain insurance precertification’s, authorizations, and referrals on all needed procedures and hospital visits.
- Post authorization and referrals into the computer system.
- Assist staff with general questions regarding precert and authorizations.
- Review schedules as needed ensuring no holes in physician schedules.
- Identifies and resolves work problems to ensure quality patient service.
- Prepare and mail /e-mail procedure care packets.
- Participates in staff educational activities as required.
- Attends required meetings as requested.
- Other general office duties as assigned by Chief or Operations Manager.
Medical Secretary II
MONTEFIORE MEDICAL CENTER
Bronx, NY
01.2019 - 01.2022
- Provide administrative and secretarial support to clinicians and management.
- Utilizes effective interpersonal skills to communicate and collaborate effectively with executive staff.
- Meet, greet register, and schedule patients for transplant and surgical evaluation appointments and procedures.
- Obtain required authorization for procedures.
- Patient seen and scheduled appropriate for visits and procedures in a timely manner.
- Accurate capture of demographic and insurance information.
- Screen and responds to telephone and mail inquiries.
- Maintain clinical providers scheduling templates and calendars, schedule appointments and meetings/travel arrangements.
- Expedites efficient office functioning and communications.
Medical Secretary II
MONTEFIORE MEDICAL CENTER
Bronx, NY
01.2012 - 01.2019
- Ensure the seamless operations of a high-volume department through the delivery of comprehensive administrative support encompassing calendar management, customer service, documentation, and reporting.
- Resolve client inquiries and serve as an educational resource to all levels of personnel, including nurses, physicians, administrators, and executives.
- Control departmental finances and complete a range of financial management tasks, such as preparing billing statements, posting account credits, and handling collections.
- Appointed to serve on an advisory team relating to the use of Epic electronic health records (EHR) system in recognition of outstanding performance and administrative expertise.
- Drive continuous improvement by working closely with the Epic programmer; update daily work lists, upload digital scans, and ensure data integrity.
Nursing Unit Secretary/ Medical Surgery
MONTEFIORE MEDICAL CENTER
Bronx, NY
01.2006 - 01.2012
- Supplied general clerical support, including guest reception, appointment scheduling, mail distribution, and the management of a multi-line telephone system.
- Guided patients throughout registration processes in strict adherence to internal policies, quality standards, and regulatory guidelines; reviewed patient data for accuracy and completion.
- Strengthened client relations by always taking the time to explain billing policies, health insurance protocols, prescription refill requirements, and internal procedures in easily understood terms.
- Advocated for the health and well-being of staff by mobilizing logistical support during emergencies, such as ordering food for onsite staff during inclement weather while exhibiting a calm, professional demeanor.
- Reduced operational expenses through expert inventory management; secured a 30% reduction in administrative supply costs and a 25% decrease in clinical supply costs.
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Seasoned Medical Office Administrator adept at coordinating records, managing schedules, and working with insurance companies. Knowledgeable about medical billing and recordkeeping requirements. Pursuing a new professional challenge with room for advancement.
Timeline
Office Coordinator II/ Procedure Scheduler
MONTEFIORE MEDICAL CENTER
01.2022 - Current
Medical Secretary II
MONTEFIORE MEDICAL CENTER
01.2019 - 01.2022
Medical Secretary II
MONTEFIORE MEDICAL CENTER
01.2012 - 01.2019
Nursing Unit Secretary/ Medical Surgery
MONTEFIORE MEDICAL CENTER
01.2006 - 01.2012