Braunte Stevens
The Bronx,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Financial Representative/Medical Referral Specialist
Montefiore Medical Center - Montefiore Medical Group
Yonkers, New York
12.2019 - Current
- Assisted patients with financial inquiries and insurance verification processes.
- Gathered and verified insurance requirements to meet payer requirements, as well as the collection of co-payments.
- Communicated regularly with referring physicians, nurses, case managers, social workers, and other healthcare professionals regarding referral processes and requirements.
- Process and track the progress of each referral throughout its lifecycle, from submission through authorization or denial notification.
Teacher's Assistant/Direct Support Professional
Hawthorne Cedar Knolls U F S D
Hawthorne, New York
05.2016 - 08.2018
- Managed classroom behavior using positive reinforcement techniques effectively.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Organized extracurricular activities to promote student involvement and community engagement.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Front Desk Receptionist/Collections Agent
New York Sports Club
Manhattan, New York
09.2013 - 08.2016
- Greeted members and guests with a friendly and professional demeanor.
- Processed membership registrations and renewals using club management software.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Park Ranger/Pool Cashier Supervisor
Franklin D. Roosevelt State Park
Yorktown Heights, New York
07.2008 - 08.2016
- Assisted visitors with information and guidance on park rules, attractions, concerns, and complaints.
- Collaborated with law enforcement on emergency response protocols in the park.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed opening and closing duties as required such as counting cash drawer contents and reconciling discrepancies.
Education
High School Diploma -
Lakeland High School
Shrub Oak, NY06-2011
Some College (No Degree) - Social Work
Shaw University
Raleigh, NCSkills
- Customer service
- Time management
- Conflict resolution
- Experience in EPIC
- Experience in Kronos
- Experience in Microsoft Office
Timeline
Financial Representative/Medical Referral Specialist
Montefiore Medical Center - Montefiore Medical Group
12.2019 - Current
Teacher's Assistant/Direct Support Professional
Hawthorne Cedar Knolls U F S D
05.2016 - 08.2018
Front Desk Receptionist/Collections Agent
New York Sports Club
09.2013 - 08.2016
Park Ranger/Pool Cashier Supervisor
Franklin D. Roosevelt State Park
07.2008 - 08.2016
High School Diploma -
Lakeland High School
Some College (No Degree) - Social Work
Shaw University
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