Literature
Hi, I’m
Nandee Eley
Trinity,NC
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Detail-oriented and organized able to handle multiple tasks at a time.
Overview
2
years of professional experience
1
Certification
Work History
Walgreens
Customer Service Associate
08.2022 - 02.2024
Job overview
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Walmart
Seasonal Team Member
02.2022 - 05.2022
Job overview
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Education
Randolph Community CollegeAsheboro, NC
Certification from Phlebotomy
05.2024
Randolph Community CollegeAsheboro, NC
High School Diploma
05.2023
Skills
- Problem Resolution
- Transaction Processing
- Order and Refund Processing
- Administrative and Office Support
- Relationship Building
- Customer Service
- POS System Operation
- Calm and Professional Under Pressure
- Teamwork and Collaboration
- Money handling abilities
Accomplishments
- Achieved early childhood development experience through effectively helping with daily tasks in daycare's and elementary schools
- Completed a Medical Terminology Class
- Effectively demonstrated safe food handler skills
Certification
- ServSafe Food Handler
- First Aid/CPR Certified
Interests
Esthetics
Music
Baking
Learning languages
Timeline
Customer Service Associate
Walgreens
08.2022 - 02.2024
Seasonal Team Member
Walmart
02.2022 - 05.2022
Randolph Community College
Certification from Phlebotomy
Randolph Community College
High School Diploma
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