Nandi Spivey
West Palm Beach,FL
Summary
Dependable and Friendly team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
4
4
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
02.2025 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Cashier
Miami Grill
01.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Barista
Dunkin Dounuts
09.2021 - 07.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Created a variety of specialty coffee drinks including lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Education
Dillard University
New Orleans, LAHigh School Diploma -
Tinley Park High School
Tinley Park, ILHigh School Diploma -
Blanche Ely High School
Pompano Beach, FL05.2024
Skills
- Exceptional Customer Service
- Speedy and Efficient
- Menu Memorization
- Beverage Preparation
- Positive and Professional
- Performance Improvement
- Team Player
- Espresso Machine Operation
- Cash Register Operation
Education and Training
true,other,true,other
References
References available upon request.
Timeline
Brand Representative
Abercrombie & Fitch
02.2025 - Current
Cashier
Miami Grill
01.2023 - 04.2024
Barista
Dunkin Dounuts
09.2021 - 07.2022
High School Diploma -
Tinley Park High School
High School Diploma -
Blanche Ely High School
Dillard University