Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nanealani Hannah Steverson

Rohnert Park,CA

Summary

Motivated college student graduating in May with a Bachelor of Science in Business Administration and Management, seeking entry-level opportunities within the business field. Brings strong communication, leadership, organization, and time management skills, with the ability to work effectively under pressure and adapt in fast-paced environments. Gained hands-on experience working in a restaurant since age 16, progressing through multiple roles while developing teamwork, customer service, and operational skills. Known for a strong work ethic, authenticity, and determination to accomplish challenging goals. Eager to apply my knowledge in an internship or entry-level role where I can learn business operations and build a foundation for future leadership opportunities.

Overview

6
6
years of professional experience

Work History

Server

Cattlemens
Rohnert Park, CA
10.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new servers on menu knowledge and service protocols.

Hostess Trainer

Cattlemens
Rohnert Park, CA
10.2020 - Current
  • Trained and mentored new host staff in customer service protocols and operational procedures.
  • Developed training materials to enhance onboarding experience for new employees.
  • Oversaw daily host operations, ensuring efficient guest seating and flow management.
  • Implemented process improvements that reduced wait times and enhanced guest satisfaction.

Front Counter Crew Member

Extreme Pizza Rohnert Park
Rohnert Park
11.2019 - 02.2020
  • Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated point-of-sale system efficiently, processing transactions and managing cash flow accurately.
  • Collaborated with team members to expedite food preparation and improve service delivery times.

Education

Bachelor of Science - Business Administration And Management

Sonoma State University
Rohnert Park, CA
05.2026

High School Diploma -

Cardinal Newman High School
Santa Rosa, CA
06.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Problem-solving
  • Reliability
  • Team player
  • Sales techniques
  • Multitasking and organization
  • Positive and professional
  • Team leadership

Timeline

Server

Cattlemens
10.2025 - Current

Hostess Trainer

Cattlemens
10.2020 - Current

Front Counter Crew Member

Extreme Pizza Rohnert Park
11.2019 - 02.2020

Bachelor of Science - Business Administration And Management

Sonoma State University

High School Diploma -

Cardinal Newman High School
Nanealani Hannah Steverson