Nanette Halstenrud Todd
Sandy
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
21
21
years of professional experience
1989
1989
years of post-secondary education
Work History
Cashier, Customer Service Desk
Walmart
Sandy
06.2022 - Current
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained accurate cash register balances throughout shifts
- Assisted customers with product inquiries and store navigation.
Patient Service Representative
SUTTER MEDICAL FOUNDATION
West Valley City
03.2015 - 12.2024
- Answered patient inquiries regarding services and appointment scheduling.
- Coordinated patient referrals to specialists within the healthcare network.
- Processed insurance verification and eligibility for patient accounts.
Customer Service Representative
One Exchange
South Jordan
11.2014 - 01.2015
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and managed customer accounts efficiently.
Customer Service Cashier
Walmart
South Jordan
03.2010 - 11.2014
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area for efficient operations.
Patient Service Representative, Billing
University of Utah Hospital and Clinics
Murray
01.2005 - 02.2010
- Assisted patients with appointment scheduling and registration processes.
- Managed patient inquiries through phone and in-person communication.
- Facilitated insurance verification to ensure coverage for services.
Education
Alta High/Valley
Sandy, UTSkills
- Working with money, customer service, problem solving, sending money through Money Gram and Western Union, cashing check’s and doing money orders Doing returns for the customers
- Working with windows, Allegra, IDX and then Epic Scheduling and rescheduling appointments for the patients Working with insurance, sending and giving messages Putting in refills for medication for the patients Problem solving, working with work flows and provider pages Speaking with the Ma’s, nurses and the providers if needed Sending referrals and transferring the patients to different departments Working on the phones remotely and in the office
Timeline
Cashier, Customer Service Desk
Walmart
06.2022 - Current
Patient Service Representative
SUTTER MEDICAL FOUNDATION
03.2015 - 12.2024
Customer Service Representative
One Exchange
11.2014 - 01.2015
Customer Service Cashier
Walmart
03.2010 - 11.2014
Patient Service Representative, Billing
University of Utah Hospital and Clinics
01.2005 - 02.2010
Alta High/Valley