Robert S Kenney
Indianapolis,IN
Summary
Dedicated Customer Service Specialist with extensive experience in cash handling and providing exceptional service. Proficient in resolving customer inquiries and complaints while ensuring a positive shopping experience. Strong knowledge of customer service standards and retention of product information to aid in effective issue resolution.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Kroger
Fishers , Indiana
08.2021 - Current
- Handled customer complaints and provided solutions to ensure resolution.
- Responsible for large amounts of cash and balanced cash drawer daily within prescribed guidelines.
- Maintained customer privacy and protected company operations by keeping information confidential.
Cashier
Lowe's
Indianapolis , IN
05.2021 - 12.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Accepted cash and credit card payments, issued receipts, and provided change.
Cashier
IKEA
Fishers, IN
09.2017 - 04.2021
- Accepted cash and credit card payments, issued receipts, and provided change.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Learned roles of other departments to provide coverage and ensure store operations.
Education
Associate of Applied Science - Computer And Information Sciences
ITT Technical Institute - Indianapolis
Indianapolis, IN07.1987
Skills
Timeline
Customer Service Associate
Kroger
08.2021 - Current
Cashier
Lowe's
05.2021 - 12.2021
Cashier
IKEA
09.2017 - 04.2021
Associate of Applied Science - Computer And Information Sciences
ITT Technical Institute - Indianapolis