Nanishka Colon
East Petersburg,PA
Summary
Tattoo removal specialist driven to provide first rate laser tattoo removal services to maximize customer satisfaction and drive business growth. Extensive understanding of the industry, including best practices, standards of care and customer expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tattoo Removal Specialist
REMOVERY LLC
09.2022 - Current
- Provide safe and thorough laser treatments
- Follow appropriate sanitation and clinical protocols
- Manage client files, photos, and information in compliance with HIPPA
- Compliance with all safety standards, indications and contra-indications for treatment, daily preparation duties as well as ensuring all unusual outcomes are recorded appropriately
- Build trust with potential clients and ensure client satisfaction by delivering superior customer service
- Communicate realistic removal expectations and treatment outcomes
- Achieve achieving and maintain studio's monthly sales targets
- Stay up to date with training and education on tattoo removal laser treatments
- Engage with Removery community especially through sharing amazing client outcomes
- Identify and solve problems independently
- Work as contributing member of small but cohesive team
- Manage follow up process and maintain detailed client records
- Represent Removery's brand, mission, and culture
- Other administrative-related tasks required for business operations.
MATERIAL HANDLER
DART CONTAINER
08.2012 - 12.2020
- Responsible for moving production to warehouse
- Wrapping product and putting them on delivery truck
- In charge of keeping records of total production being made for night and where product is going
- Responsible for scanning and making SAP labels that keep track of products
- Maintain safe and clean work environment to comply OSHA standards
- Responsible for training new employees for various positions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Quality Control Inspector
Dart Container
08.2012 - 10.2019
- Read blueprints and specifications
- Monitor operations to ensure it meet production standards
- Recommend adjustments to assembly or production process
- Inspect, test, or measure materials or products being produced
- Measure products with rulers, calipers, gauges, or micrometers
- Accept or reject finished items
- Remove all products and materials that fail to meet specifications
- Discuss inspection results with those responsible for products
- Report inspection and test data
- Provide customer service.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Bachelor of Science - Psychology
Lancaster Bible College
Lancaster, PA05.2025
License in Esthetician - Skin Care
Metro Beauty Academy
Allentown, PA06.2022
Certificate in Laser Technician Tattoo Removal - Laser
Internal Laser Academy
New York, NY02.2022
Skills
- Customer Service
- Sales
- Communication skills
- Phone etiquette
- Expert Problem Solving
- Proficient in excel
Certification
- Esthetician License
- Certified Laser Technician
Languages
Spanish
Native or Bilingual
Timeline
Tattoo Removal Specialist
REMOVERY LLC
09.2022 - Current
MATERIAL HANDLER
DART CONTAINER
08.2012 - 12.2020
Quality Control Inspector
Dart Container
08.2012 - 10.2019
Bachelor of Science - Psychology
Lancaster Bible College
License in Esthetician - Skin Care
Metro Beauty Academy
Certificate in Laser Technician Tattoo Removal - Laser
Internal Laser Academy
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