Hi, I’m
Naomi Anaya
Laurel,MD
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical administration experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
years of professional experience
1
Certification
Work History
Washington Internists Group, LLCWashington, DC
Medical Receptionist
12.2020 - 09.2021
Job overview
- Greeted and checked in patients, updating patient information in EHR.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Processed referrals for specialist care when requested by physicians or patients.
- Identified and resolved minor patient billing complaints
- Monitored and reviewed patient schedules for next day office appointments
- Called patients to confirm scheduled appointments and obtain additional details.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained cleanliness of waiting area
Envision Care Medical AssociatesLargo, MD
Medical Assistant
06.2017 - 06.2018
Job overview
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Beverly A. Johnson MDSilver Spring, MD
Medical Assistant
11.2016 - 06.2017
Job overview
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- updated patient records, & ensured all forms and consents were completed by patients
- Assisted physician with medical treatments, procedures, and exams.
- Assisted with referral processing, & arranged laboratory services & follow-up visit.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Brightwood College
Certificate from Medical Assisting
03.2017
Largo High School
High school diploma
05.2015
Skills
- EclinicalWorks
- Insurance Verification
- Payment Collection
- Referral Verification
- Inventory Oversight
- Patient Scheduling
- Procedure Assistance
- Patient-Focused Care
- Patient Flow Management
- Fluent in Spanish
- EKG Set up and Monitoring
- Vital Sign Monitors
- Venipuncture and Phlebotomy
- Patient Assessments
- Specimens Collection and Processing
Certification
- Medical Assistant
- CNA
Languages
Spanish
Full Professional
Timeline
Medical Receptionist
Washington Internists Group, LLC
12.2020 - 09.2021
Medical Assistant
Envision Care Medical Associates
06.2017 - 06.2018
Medical Assistant
Beverly A. Johnson MD
11.2016 - 06.2017
Brightwood College
Certificate from Medical Assisting
Largo High School
High school diploma
Similar Profiles
Thuy CaballeroThuy Caballero
Concierge Medicine Coordinator/ Billing Assistant at Foxhall Internists, PCConcierge Medicine Coordinator/ Billing Assistant at Foxhall Internists, PC
Rose MaeseRose Maese
Receptionist at Island InternistsReceptionist at Island Internists
Sami SchultzSami Schultz
Medical Receptionist at Gulf Coast InternistsMedical Receptionist at Gulf Coast Internists
SENORA SMALLSENORA SMALL
Senior Client Communication Specialist at Rocket Mortgage, LLCSenior Client Communication Specialist at Rocket Mortgage, LLC
Joy AbalinabyoJoy Abalinabyo
Registered Nurse at University Of Maryland Medical SystemRegistered Nurse at University Of Maryland Medical System