Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Anchell

Key West,FL

Summary

Insightful Information Technology Manager with 7 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Skilled in diagnosing and addressing complex hardware issues, including, repairing and maintaining PCs, peripherals, printers and servers.

Overview

7
7
years of professional experience

Work History

CrossFit Coach

CrossFit Mile Zero Key West
04.2021 - Current
  • Managed group fitness classes of up to 30 members.
  • Modified exercises to meet specific participant limitations and needs.
  • Listened to member concerns and resolved issues promptly to maintain satisfaction.
  • Planned and executed group fitness sessions with warm-ups and cool-downs.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury

Information Assurance Officer

U.S Navy VFC-111
08.2019 - 11.2022
  • Recommend improvements in security systems and procedures.
  • Conducted security audits to identify vulnerabilities.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Monitored use of data files and regulated access to protect secure information.
  • Engineered, maintained and repaired security systems and programmable logic controls.

Information Systems Technician

U.S Navy, VFA-211
05.2016 - 08.2019
  • Handled initial troubleshooting and escalation of service requests.
  • Trained users on how to properly operate equipment and software programs.
  • Used ticketing systems to manage and process support actions and requests.
  • Performed tests of functionality, security, and performance of different workstations and devices.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.

Help Desk Technician

USS Harry S. Truman
04.2018 - 11.2018
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.

Education

No Degree - Cybersecurity

Saint Leo University
Key West, FL

Certificate - Emergency Medical Technician

College of The Florida Keys
Key West, FL
05.2020

Skills

  • Software Evaluation
  • Database Maintenance
  • Hardware Evaluation
  • Hardware Inventories
  • Computer Workstation Setup
  • Configuring Devices
  • Analytical and Methodical
  • Troubleshooting Network Issues
  • Technical Documentation

Timeline

CrossFit Coach

CrossFit Mile Zero Key West
04.2021 - Current

Information Assurance Officer

U.S Navy VFC-111
08.2019 - 11.2022

Help Desk Technician

USS Harry S. Truman
04.2018 - 11.2018

Information Systems Technician

U.S Navy, VFA-211
05.2016 - 08.2019

No Degree - Cybersecurity

Saint Leo University

Certificate - Emergency Medical Technician

College of The Florida Keys
Naomi Anchell