Hi, I’m
Samuel Thomas
Chattanooga
Remember the lasting impact you will have after your actions
Myself
Summary
Customer-focused professional with experience in product support, troubleshooting, and client relationship management. Adept at managing customer inquiries, resolving technical issues, and optimizing workflows using CRM and ticketing systems. I have spent the last four years as a crossfit coach, building relationships with customers breaking down complex movements and workouts so they can understand and achieve their success. Alongside that, I have spent my time relentlessly pursuing excellences as a professional crossfit athlete.
Overview
5
years of professional experience
Work History
Crossfit 10-99
Crossfit Coach
12.2023 - Current
Job overview
- Effectively communicate key components of the day's workout
- Strive to create the best hour of the day for each member
- Encourage a positive attitude throughout the class time
True Shine Window Washer
Window Washer / Office Administrator
04.2020 - 12.2022
Job overview
- Planned out work weeks and schedules for each team route
- Effectively worked on a team to execute tasks and projects
- Maintained high customer satisfaction by providing exceptional service with every job.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
GetBuilt Chattanooga
Crossfit Coach
03.2021 - 08.2022
Job overview
- Co-led and organized specialized workshops
- Fostered growth and personal relationships with each member
Education
EdxOnline
MicroBachelors from Software Development
05-2025
University Overview
Completed Certifications:
- Developing Front End Apps with React
- Introduction to Cloud Computing
- Python Basics for Data Science
- Python for AI & Development Project
- Git and GitHub Basics
- Back-end Application Development with Node.js and Express
- Introduction to Web Development with HTML5, CSS3, and JavaScript
Taylor UniversityUpland
Bachelor of Science from Business Management/Systems
05-2019
University Overview
- Completed a minor in computer science
- Served as a resident assistant for several years
Skills
- Client relationship management
- Strong interpersonal communication
- Class management
- Building and maintaining customer relationships
- Problem-solving and adaptability
- Team Collaboration
- Class leadership
- Client retention strategies
- Client needs evaluation
- Engaging personality
Timeline
Crossfit Coach
Crossfit 10-99
12.2023 - Current
Crossfit Coach
GetBuilt Chattanooga
03.2021 - 08.2022
Window Washer / Office Administrator
True Shine Window Washer
04.2020 - 12.2022
Edx
MicroBachelors from Software Development
Taylor University
Bachelor of Science from Business Management/Systems
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