Naomi Crosby
Rosemount,MN
Summary
Detail-oriented candidate with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy seeking a long term position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Bartender
Bogarts Entertainment
02.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Virtual Assistant
Small Business
03.2021 - 06.2022
- Upheld the highest standard of confidentiality when handling sensitive information related to clients personal or business affairs.
- Contributed to company growth by identifying business opportunities through lead generation activities on social media platforms.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Answered and screened calls to provide information, schedule appointments and take detailed messages within an extensive contact list.
Small Business Manager
Fashion Freak LLC
05.2015 - 12.2022
- Define short-term and long-term strategic objectives, aligning operational goals with overarching company mission and vision statements.
- Coordinated successful promotional events that increased visibility within the local area & online market.
- Managed financial aspects of the small business, including budgeting, forecasting, and expense tracking to ensure profitability.
- Managed day-to-day operations, ensuring smooth workflow and efficiency across all areas of the business.
- Promoted brand awareness through effective social media campaigns.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Certificate - Certified Personal Trainer
International Sports Science Association
Carpinteria, CA12.2022
Skills
- Customer Service
- Operational leadership
- Decision-Making
- Client Relationship Management
- Customer Relations
- Sales and Marketing
- Documentation And Reporting
- Coaching and Mentoring
- Multitasking Abilities
- Attention to Detail
- Self Motivation
- Scheduling
Accomplishments
Successfully maintained my own extreme weight loss for 6+ years with dedicated healthy eating and discipline strength training routine
Timeline
Bartender
Bogarts Entertainment
02.2022 - 03.2023
Virtual Assistant
Small Business
03.2021 - 06.2022
Small Business Manager
Fashion Freak LLC
05.2015 - 12.2022
Certificate - Certified Personal Trainer
International Sports Science Association
Similar Profiles
Grace BishopGrace Bishop
Sales Associate at Bogarts JewellersSales Associate at Bogarts Jewellers
DALIA FIFODALIA FIFO
Store Manager of Operations at BOGARTS DONUTS CO.Store Manager of Operations at BOGARTS DONUTS CO.
Jenna WalshJenna Walsh
Sales Associate at Bogarts JewellersSales Associate at Bogarts Jewellers