NAOMI DANIELS
Registered Medical Assitant
Wendell,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
RMA, Case Manager
Rx Crossroads by McKesson
Phoenix, Arizona
09.2022 - Current
- Handling case assignments, draft service plans, review case progress and determine case closure
- Maintained up-to-date case records with case activity status
- Assisted individuals with eligibility for available benefits
- Adhered to ethical principles and standards to protect clients' confidential information.
- Maintained up-to-date case records with case activity status.
Registered Medical Assistant
Tammy Lynn Center
Cary, NC
11.2018 - 12.2022
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
- Maintained clean and well-organized environment for client happiness and safety
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
Registered Medical Assistant
NC Nephrology
Cary, NC
11.2021 - 05.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Incorporated outside records into charts and EHR.
- Scheduled appointments for patients via phone and in person.
- Recorded vital signs and medical history for up to 20 patients each shift.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Registered Medical Assistant
Raleigh Medical Group
Raleigh, NC
06.2019 - 11.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Performed EKG's
- Administered rapid tests for COVID and strep to help clinical staff assess conditions
- Conducted insurance verification and pre-certification and pre-authorization functions
- Educated patients about medications and physician's instructions
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for up to 20 patients each shift.
Registered Medical Assistant
MedMart Primary and Urgent Care
Garner, NC
08.2018 - 11.2018
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Educated patients about medications, procedures and physician's instructions
- Interviewed patients to verify information, record medical history and confirm purpose of visit
- Followed principles of asepsis and infection control to meet patient safety guidelines
- Performed EKG's
Registered Medical Assistant
Triangle Vein Clinic
Cary, NC
01.2018 - 08.2018
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Measured vital signs and took medical histories to prepare patients for examination
- Followed principles of asepsis and infection control to meet patient safety guidelines
Education
Associate of Applied Science - Medical Assisting
Miller-Motte College
12.2017
Wake Technical Community College
08.2009
Skills
- Time Management
- Problem Anticipation and Resolution
- Decision Making
- Multi-line Telephone System Operation
- Multitasking and Prioritization
- Check-In and Check-Out Procedures
- Critical Thinking
- Microsoft Office
- EMR / EHR
- Case management
- Indirect Patient Care
- Direct Patient Care
- Patient Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RMA, Case Manager
Rx Crossroads by McKesson
09.2022 - Current
Registered Medical Assistant
NC Nephrology
11.2021 - 05.2022
Registered Medical Assistant
Raleigh Medical Group
06.2019 - 11.2021
Registered Medical Assistant
Tammy Lynn Center
11.2018 - 12.2022
Registered Medical Assistant
MedMart Primary and Urgent Care
08.2018 - 11.2018
Registered Medical Assistant
Triangle Vein Clinic
01.2018 - 08.2018
Associate of Applied Science - Medical Assisting
Miller-Motte College
Wake Technical Community College
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