Naomi Darden
Jamaica,USA
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support. One thing about myself I love meeting new people from all over and making sure they get all the help they need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Professional Care Coordinator
Motion Sports Medicine
New York, New York
02.2025 - 03.2025
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Asked patients to practice personalized exercises and monitor pain at home.
- Educated patients and families on injury prevention, proper body mechanics, and home exercise programs to promote long-term health.
- Incorporated clinical expertise, patient values and best evidence to drive clinical practice.
- Maintained organized documentation and patient files.
- Prescribed and demonstrated in-home exercises and therapies to help patients improve progress and physical health.
Front Desk
Neighborhood Health Center
Buffalo, USA
11.2024 - 02.2025
- Streamlined front desk operations for increased efficiency and improved patient service.
- Improved overall patient experience by maintaining a clean and welcoming reception area.
- Enhanced patients satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive patient information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Helped patients check in and out of the medical facility.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Streamlined front desk operations for increased efficiency and improved customer service.
Staff counselor
Commonpoint Queens
Queens, USA
07.2021 - 08.2023
- I had to take care of younger children, keep them active with different activities & also made sure they were fed.
- Throughout the years of working here I did also have cooking with the kids.
- Employer Higher up: Tandika Lewis 9293402319
- Reasoning for leaving: College
Sales Associate
7 eleven
Buffalo, USA
01.2024 - Current
- I had to make sales to customers especially on our every day deals
- This job also consisted on cleaning floors, facing the store, making fresh food every 1-2 hours, refilling up products if needed
- Worked overnights, afternoons, and mornings
- Employer higher up: Damon 7169304730
- Reasoning for leaving: Looking Better opportunities to grow myself in my career path
Education
Associate of Arts - Medical
Erie Community College
Buffalo, NY05.2027
College -
Buffalo state university
02.2025
High School -
Thomas A. Edison Career and Technical high school
06.2023
Skills
- Communication skills
- Team working skills
- Leadership skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Money handling
- Flexible schedule
Certification
- Sexual harassment
- PSR training certificate
- Front desk certification
Accomplishments
One of my most proudest moments was when I proved to myself I can really find a career path in the medical field by pushing myself to get a competitive medical job in Buffalo.
Timeline
Professional Care Coordinator
Motion Sports Medicine
02.2025 - 03.2025
Front Desk
Neighborhood Health Center
11.2024 - 02.2025
Sales Associate
7 eleven
01.2024 - Current
Staff counselor
Commonpoint Queens
07.2021 - 08.2023
Associate of Arts - Medical
Erie Community College
College -
Buffalo state university
High School -
Thomas A. Edison Career and Technical high school