Naomi Daugherty
Indianapolis,IN
Summary
Dynamic leader and communicator with a proven track record of enhancing customer satisfaction and boosting sales revenue at TJX Companies. Expert in small business operations and relationship building, demonstrated through successful management and growth of Cleaning Therapy. Achieved significant sales targets by implementing innovative strategies and fostering strong client relationships.
Overview
24
24
years of professional experience
Work History
Owner
Cleaning Therapy
09.2023 - Current
- Supervised ongoing company processes.
- Cultivated and strengthened client relationships, leading to repeat business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Editor
Self Employed Web
12.2000 - Current
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Monitored industry trends and emerging topics to maintain the relevancy of published materials.
- Partnered with writers to elevate content quality, resulting in higher reader involvement.
- Enhanced document readability and impact through preparation, rewriting, and editing.
Sales
TJX Companies
10.2022 - 10.2023
- Led a team of sales associates to consistently meet and exceed monthly sales targets.
- Contributed to successful sales campaigns by creating compelling sales collateral materials.
- Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
- Boosted cloud sales revenue by developing and implementing tailored sales strategies.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Collaborated with sales representatives to provide seamless transition between sales process and after-sales support.
- Identified revenue and sales goals and presented to sales team.
- Increased sales revenue by developing and implementing innovative sales strategies.
Education
Bachelor Of Journalism - Creative Writing
Indiana University, Bloomington
Bloomington, IN06.2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Owner
Cleaning Therapy
09.2023 - Current
Sales
TJX Companies
10.2022 - 10.2023
Editor
Self Employed Web
12.2000 - Current
Bachelor Of Journalism - Creative Writing
Indiana University, Bloomington
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