Naomi Escareno Molina
Houston,TX
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Insurance Navy
11.2022 - 07.2023
- Establishes productive working relationships with clients
- Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Handled 50 calls daily and aimed for top-quality service. Customer satisfaction was achieved.
Insurance Agent
Galaxy Insurance
07.2019 - 11.2022
- Contacting customers, tailoring policies to fit client needs
- Investigate complaints about service and take corrective actions
- Establish collaborative relationships with prospective clients through networking, cold calling, and referrals.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Executed campaign with 20% increase in sales..
Education
High School Diploma -
Madison High School
Houston, TX2019
Skills
- Organizational skills
- Teamwork
- Strong communication skills
- Active listening
- Meeting sales goals
- New Client Acquisition
- Manage Renewals
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Insurance Navy
11.2022 - 07.2023
Insurance Agent
Galaxy Insurance
07.2019 - 11.2022
High School Diploma -
Madison High School
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