NAOMI GALLE
Loveland,OH
Summary
Customer-focused professional with experience in fast-paced retail environments, specializing in guest service, cash handling, and client satisfaction. Strong attention to detail, communication skills, and a passion for the beauty industry. Seeking a nail salon position to provide manicure services and create positive, lasting client relationships.
Overview
11
11
years of professional experience
Work History
Guest Service / Front of Store
Target
Cincinnati, OH
11.2021 - Current
- Provide excellent customer service by assisting with purchases, returns, and inquiries
- Process cash and electronic payments accurately using POS systems
- Resolve customer concerns professionally to ensure satisfaction and repeat business
- Maintain a clean, organized, and efficient front-end environment
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Guest Service Associate
Dick's Sporting Goods
Olathe, KS
01.2015 - 01.2016
- Assisted customers with product selection and purchases
- Handled cash transactions and processed payments accurately
- Delivered positive customer interactions while maintaining store standards
- Assisted in merchandising and inventory management to maintain store presentation standards.
- Resolved customer inquiries and concerns efficiently, fostering positive shopping experiences.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Education
Manicuring - Manicuring
Cincinnati Institute of Esthetics And Nails
Cincinnati, OH06-2026
High School Diploma -
Little Miami High School
Morrow, OH05.2014
Skills
- Client Service
- Cash Handling
- POS Systems
- Communication
- Conflict Resolution
- Attention to Detail
- Time Management
- Teamwork
- Retail Operations
- Cleanliness & Organization
- Customer service
- Friendly, positive attitude
Timeline
Guest Service / Front of Store
Target
11.2021 - Current
Guest Service Associate
Dick's Sporting Goods
01.2015 - 01.2016
Manicuring - Manicuring
Cincinnati Institute of Esthetics And Nails
High School Diploma -
Little Miami High School
CAREER FOCUS
Motivated to build a career in nail technology and manicuring, leveraging customer service experience, attention to detail, and passion for beauty to deliver exceptional client experiences.