Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naomi Garcia

Porterville,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Metro Pcs
12.2016 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Hostess

Dennys Restaurant
10.2015 - 09.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Crew Member

McDonald's
11.2014 - 09.2015
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Certificate - Administrative Assistant

Pikes Peak Community College
Colorado Springs, CO
12.2023

Certificate - Cosmetology

Milan Institute - Visalia
Visalia, CA
12.2022

High School Diploma -

Porterville Adult School
Porterville, CA
06.2016

Skills

  • Data Entry
  • Data Collection
  • Service Recommendations
  • Customer Service
  • Office Equipment Proficiency
  • Problem-Solving Abilities
  • Administrative Procedures
  • Office Software
  • Technology Skills
  • Time Managements
  • High Achiever

Certification

  • Administrative Assistant - December 2023
  • Cosmetology - December 2022

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Metro Pcs
12.2016 - 04.2018

Hostess

Dennys Restaurant
10.2015 - 09.2016

Crew Member

McDonald's
11.2014 - 09.2015

Certificate - Administrative Assistant

Pikes Peak Community College

Certificate - Cosmetology

Milan Institute - Visalia

High School Diploma -

Porterville Adult School

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Naomi Garcia