Naomi Givens
Bryant,AR
Summary
Reliable Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Chicken Salad Chick
Benton, AR
08.2025 - Current
- Prepared and served food items according to company standards.
- Maintained cleanliness and organization of dining and serving areas.
- Handled cash transactions accurately at the point of sale.
- Collaborated with team members to ensure smooth service operations.
- Addressed customer inquiries and resolved concerns effectively.
- Trained new employees on front-of-house procedures and best practices.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Answered phone calls, took reservations, and answered inquiries.
- Explained menu items, took orders and delivered food courses according to instruction.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
Front of House Employee
Chick-fil-A
Bryant, AR
08.2022 - 03.2024
- Greeted customers with a smile and was very comfortable taking orders.
- Was equipped in multitasking and getting whatever the customer needed on time.
- Trained new employees on service procedures and restaurant policies.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Answered phone calls, took reservations, and answered inquiries.
- Resolved any customer complaints or issues promptly with professionalism.
Front of House Employee
Larry’s Pizza
Bryant, AR
04.2021 - 05.2022
- Greeted customers upon walking in and had good customer service while taking orders.
- Made sure customers were satisfied with food and had everything on time.
- Was very comfortable with taking phone calls and answering any questions the customers had.
- Maintained a clean workspace and wiped down tables and chairs as needed.
- Worked with manager to resolve any issues a costumer was dealing with.
Education
High School Diploma -
Benton High School
Benton, AR05-2025
Skills
- Customer service
- Team collaboration
- Employee training
- Cash handling
- Conflict resolution
- Time management
- Multitasking and organization
- Professional appearance
- Phone etiquette
- Strong work ethic
- Cleanliness
- Order taking
- Effective communication
Timeline
Front of House Employee
Chicken Salad Chick
08.2025 - Current
Front of House Employee
Chick-fil-A
08.2022 - 03.2024
Front of House Employee
Larry’s Pizza
04.2021 - 05.2022
High School Diploma -
Benton High School