Naomi Gonzalez
Los Angeles,CA
Summary
Efficient billing professional with 8 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Strong attention to detail and desire to help transform business operations. Expert in processing payments to minimize outstanding debt, excess fees and interest. Knowledgeable in verifying information within accounting ledger against vendor information to maintain payment accuracy.
Overview
10
10
years of professional experience
Work History
Payment Posting Specialist/Billing Specialist
Congress Orthopaedic Associates
Pasadena, CA
08.2014 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Worked with Billing Manager and assisted collectors to properly apply customer remittances.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Collected data to complete detailed financial reports for stakeholders and management.
Front Desk Clerk
Congress Orthopaedic Associates
Pasadena, CA
06.2013 - 07.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Medical Records Clerk
Congress Orthopaedic Associates
Pasadena, CA
06.2012 - 05.2013
- Processed medical records requests from outside providers according to facility, state and federal law.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Created new physical and computer-based files.
Education
Bachelor of Science - Criminal Justice
California State University - Los Angeles
Los Angeles, CA05.2022
Skills
- Communication
- Team Work and Collaboration
- Time Management
- Detail-oriented
- Organized
- Data Entry
Languages
Spanish
Limited Working
Timeline
Payment Posting Specialist/Billing Specialist
Congress Orthopaedic Associates
08.2014 - Current
Front Desk Clerk
Congress Orthopaedic Associates
06.2013 - 07.2014
Medical Records Clerk
Congress Orthopaedic Associates
06.2012 - 05.2013
Bachelor of Science - Criminal Justice
California State University - Los Angeles