Naomi Hare
Pacifica,CA
Summary
Dynamic Sales Manager with a proven track record at 24 Hour Fitness, excelling in strategic planning and relationship building. Successfully increased sales revenue through innovative initiatives and effective team training. Adept at client relationship management, fostering a motivated sales team to achieve ambitious goals and enhance member engagement.
Overview
4
4
years of professional experience
Work History
Sales Manager
24 Hour Fitness
06.2018 - 06.2019
- Developed and executed strategic sales initiatives to drive membership growth.
- Analyzed market trends to adjust pricing strategies and promotional offers.
- Trained and mentored new sales staff to enhance team performance and productivity.
- Implemented customer relationship management (CRM) tools to streamline sales processes.
- Collaborated with marketing teams to create targeted campaigns for member acquisition.
- Monitored and evaluated sales metrics to identify areas for improvement.
- Led weekly sales meetings to review goals, share best practices, and motivate team members.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Associate
24 Hour Fitness
03.2018 - 06.2018
- Assisted customers in identifying fitness goals and recommending appropriate membership plans.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Executed daily inventory checks to ensure product availability and proper stock levels.
- Collaborated with team members to create engaging promotional displays and events.
- Educated clients on gym equipment usage and safety protocols during tours.
- Processed membership applications efficiently, ensuring accuracy in customer data entry.
- Provided feedback to management on customer preferences and trends for service improvements.
Front Desk Agent
24 Hour Fitness
06.2017 - 03.2018
- Greeted and assisted members with inquiries, ensuring a welcoming atmosphere.
- Managed front desk operations, including check-ins and appointments for optimal efficiency.
- Provided information on membership options and fitness programs to enhance member engagement.
- Processed payments and maintained accurate records of transactions for financial integrity.
- Maintained cleanliness and organization of front desk area to uphold professional standards.
Barista
Starbucks
08.2015 - 04.2017
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, enhancing overall customer experience and satisfaction.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Operated espresso machines and other equipment to consistently deliver quality drinks.
- Engaged with customers to build rapport, fostering a welcoming atmosphere in the café environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ03.2026
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Goal setting
Languages
Spanish
Limited Working
Timeline
Sales Manager
24 Hour Fitness
06.2018 - 06.2019
Sales Associate
24 Hour Fitness
03.2018 - 06.2018
Front Desk Agent
24 Hour Fitness
06.2017 - 03.2018
Barista
Starbucks
08.2015 - 04.2017
Bachelor of Science - Health Sciences
Arizona State University