Naomi Hernandez
Toledo
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Server
Uncle Johns Pancake House
Toledo, OH
01.2025 - 01.2026
- Implemented suggestions to improve table turnover rates, leading to increased guest satisfaction and revenue.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
El Vaquero Secor
Toledo, OH
01.2019 - 01.2025
- Executed exceptional customer service by accurately processing orders and resolving guest inquiries.
- Coordinated efforts with kitchen staff to ensure efficient and timely food preparation and delivery.
- Guided new servers in mastering menu details and effective customer engagement techniques to elevate service quality.
- Managed dining area to maintain cleanliness and organization throughout shifts.
Server
Palacio Maya
Toledo, OH
01.2015 - 01.2019
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during high-volume service periods, maintaining high standards of service.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing overall workflow.
- Trained new servers on menu items and service procedures, fostering team cohesion and knowledge sharing.
Education
High School Diploma -
Roy C Start High School
Toledo, OHSkills
- Strong work ethic
- Exceptional customer service
- Problem-solving
- Excellent communication
- Multitasking and organization
- Positive and professional
- Team player
- Reliable and responsible
- Adaptable and flexible
- Warm and friendly
Timeline
Server
Uncle Johns Pancake House
01.2025 - 01.2026
Server
El Vaquero Secor
01.2019 - 01.2025
Server
Palacio Maya
01.2015 - 01.2019
High School Diploma -
Roy C Start High School