Naomi Hetzer
Oklahoma City,OK
Summary
A full-time outgoing college student who loves working with people. Experience working with customers to provide check in, pre-exam and screening, sales, processing and payments in the workplace. Additional volunteer experience working with children and special needs. Participation in ministries that encourage flexibility and adapting to multiple environments, circumstances, and cultures.
Overview
2
2
years of professional experience
Work History
Server
Swadleys Bar B Q
Oklahoma City , OK
2023.09 - Current
- Greeted all incoming guests with a smile and welcoming spirit.
- Checked food to ensure quality and accuracy before serving it to customers.
- Delivered food orders promptly and courteously.
- Gave attention to customer requests and potential needs. Constantly sought to provide excellent service.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Explained menu options to guests, offered suggestions and took orders for bbq bar items and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Volunteer Work
Southwest Baptist Church
Oklahoma City , Okahoma
2023.08 - Current
- Developed relationships with children though visits and weekly interaction.
- Supported teachers by providing assistance as needed during classroom instruction.
- Encouraged positive behavior among participants at all times.
- Set an example of Christian living for younger children.
Administrative Assistant
National City Eyecare
National City , CA
2022.10 - 2023.08
- Customer Service - welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
- Payments - handled payment processing and provided customers with receipts
- Phone Calls - received incoming calls and coordinated with staff to fulfill customer requests.
- Patient Files - organized both physical and digital patient files
- Eye Exams - performed eye exam pre-testing and screening.
- Sales - assisted in customer sales
- Workplace Environment - experience working in diverse worklplace, multiple languages, with both children and adults
- Teamwork - worked together with co-workers to improve efficiency and organization
- Medical Terminology - have basic understanding of insurances policies, co-pays, and medical procedures
Volunteer Work
Lighthouse Baptist Church
Lemon Grove , CA
2022.10 - 2023.08
- Childcare work
- Special needs assistance and care
- Checkin and visitor welcome
Education
Church Ministries Major - Practical Theology
Heartland Baptist Bible College
Oklahoma City, OK2027-05
High School Diploma -
Lighthouse Baptist Academy
Sri Lanka 05.2022
Skills
- Customer Service
- Office Administration
- Payment Processing
- Medical Office Experience
- Personalized Customer Care
Additional Information
- From 2020 - 2022 I lived abroad on the island of Sri Lanka. This allowed me the opportunity to gain experience living and adapting to another country and foreign culture. I worked alongside my family in multiple national ministries, teaching children, and helping with refugees.
Timeline
Server
Swadleys Bar B Q
2023.09 - Current
Volunteer Work
Southwest Baptist Church
2023.08 - Current
Administrative Assistant
National City Eyecare
2022.10 - 2023.08
Volunteer Work
Lighthouse Baptist Church
2022.10 - 2023.08
Church Ministries Major - Practical Theology
Heartland Baptist Bible College
High School Diploma -
Lighthouse Baptist Academy
Similar Profiles
Ashton BrownAshton Brown
Cashier Trainer at Swadleys Bar B QCashier Trainer at Swadleys Bar B Q
Alex BogleAlex Bogle
MUSIC EVENTS COORDINATOR at Mojo's Bar & Patio BarMUSIC EVENTS COORDINATOR at Mojo's Bar & Patio Bar
Roberto Di PriscoRoberto Di Prisco
Bar Waiter at Bar Castello Enoteca Wine BarBar Waiter at Bar Castello Enoteca Wine Bar