Naomi Jones
Memphis,TN
Summary
I am an hard working young lady. I currently want to prove my work ethics and great skills to this business. Here is a little summary about what I do and who I am:
• Effectively meet front-end needs with skilled merchandising, customer support and register management.
• Proficient in processing purchases and returns with high accuracy and diligent attention to details.
•Sales expert promotes products and works to boost store profits.
• I am also a dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. I have very reliable professional customer service skills with a background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
•Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
•Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Cashier
Kroger
Memphis
10.2024 - Current
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Welcomed customers, offering assistance to help find store items.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Used suggestive selling techniques to promote add-on sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers promptly and responded to questions.
- Maintained updated knowledge through continuing education and advanced training.
Cashier
Cook Out
Memphis
07.2024 - 10.2024
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customer inquiries regarding store policies and procedures.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Dollar Tree
Memphis
11.2023 - 07.2024
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers, offering assistance to help find store items.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed other duties as assigned by management.
- Answered customers' questions and provided information on store procedures or policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Kirby High
Memphis05-2025
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Purchase assistance
- Identification checks
- Cash register systems
- Cash handling expertise
- Sales techniques mastery
- Transaction handling
- Cash register operation
- Credit and cash transactions
- Sales transactions
- Professionalism and courtesy
- Hospitality and accommodation
- Clear communication
- Patience and empathy
- Empathy and patience
- Conflict resolution
- Customer relations
- Team collaboration
- Complaint resolution
- Complex Problem-solving
- Cash management
- Customer service excellence
- Sales expertise
- Customer assistance
- Customer service
Accomplishments
- President of the Girls In Pearls
- Treasurer of the SGA
- Currently a member of the Student Council and Advisory Committee of my school
Timeline
Cashier
Kroger
10.2024 - Current
Cashier
Cook Out
07.2024 - 10.2024
Cashier
Dollar Tree
11.2023 - 07.2024
High School Diploma -
Kirby High