Naomi Julien
Suffern
Summary
High-energy team player that brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
Sloatsburg
11.2024 - 03.2025
- Provided feedback to employees regarding their performance in order to improve productivity.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
Food Service Worker
QuickChek
Mahwah
06.2024 - 12.2024
- Prepared workstations with ingredients and tools to increase efficiency.
- Served meals to customers in a friendly and courteous manner.
- Adhered to service guidelines for accurately dating and updating food items.
- Managed to work as a food service worker and a cashier.
Team Member
Chiptole
Ramsey
04.2024 - 06.2024
- Ensured rapid and accurate handling of tasks on the Mobile order line.
- Ensured customer contentment by connecting with them as they placed orders on the main food line.
- Chopped ingredients to ensure freshness in food preparation.
Team Leader
Panera Bread
Airmont
05.2023 - 11.2023
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Overlooking the drive-thru and making sure all food stations are being run properly.
Barista
Starbucks
Airmont
08.2021 - 05.2022
- Maintained a clean and organized work area while handling customer transactions.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Education
Associate of Arts -
Rockland Community College
Suffern, NY05-2027
High School Diploma -
Suffern Senior High School
Suffern, NY06-2022
Skills
- Inventory control
- Safety awareness
- Cash handling expertise
- Conflict resolution techniques
- Customer-oriented
- Workplace safety
- Policy enforcement
- Production management
- Continuous improvement
- Financial management
- Negotiation
Affiliations
- I enjoy creating music by playing the piano, guitar, and bass. As well as singing and writing my own music.
Languages
English
Full Professional
Portuguese
Limited
Spanish
Limited
Timeline
Shift Supervisor
Starbucks
11.2024 - 03.2025
Food Service Worker
QuickChek
06.2024 - 12.2024
Team Member
Chiptole
04.2024 - 06.2024
Team Leader
Panera Bread
05.2023 - 11.2023
Barista
Starbucks
08.2021 - 05.2022
Associate of Arts -
Rockland Community College
High School Diploma -
Suffern Senior High School