Naomi Licon
Fort Worth,Texas
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Optometric Technician
National Vision Associates
07.2021 - 08.2023
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Utilized electronic medical record systems for timely documentation of patient encounters, enhancing overall accuracy of information.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Educated patients on proper contact lens care, reducing incidence of complications from improper use.
- Collaborated with optometry staff to reach individual and team goals.
Medical Receptionist
National Vision Associates
07.2021 - 08.2023
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Registered and verified patient records before triage with most up-to-date information.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Dog Sitter
Private Employers
06.2016 - 10.2021
- Exhibited professionalism and discretion when working with high-profile clients, respecting their privacy while providing exceptional care for their pets.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Gave basic first-aid to injured animals before seeking medical care.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
Education
Associate of Science - Nuclear Medicine Technology
Tarrant County College District
Fort Worth, TX05.2025
High School Diploma -
James Martin High School
Arlington, TX06.2017
Skills
- Patient testing
- Certified Optometric Technician
- Binocular Vision Evaluation
- Appointment Scheduling
- Ocular anatomy knowledge
- Customer service abilities
- HIPAA Compliance
- Eyewear adjustment
- Patient Recordkeeping
- Optical dispensing
- Insurance Verification
- Pre-Testing Procedures
Certification
- Certified Optometric Technician
- BLS ( Basic Life Support Certification)
REFERENCES
Dr Joannie Irizarry 682-760-5386
Dr Anessa Tunpressert 682-227-1307
Manager Princess Vargas 817-471-8540
Key Holder Celeste Droomgoole 469-288-7426
Optometric Technician Aliyah Miller 817-709-8339
Timeline
Certified Optometric Technician
National Vision Associates
07.2021 - 08.2023
Medical Receptionist
National Vision Associates
07.2021 - 08.2023
Dog Sitter
Private Employers
06.2016 - 10.2021
Associate of Science - Nuclear Medicine Technology
Tarrant County College District
High School Diploma -
James Martin High School
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