Summary
Work History
Education
Skills
Awards
Goals
Timeline
Generic

Naomi M Mohamid

Brooklyn

Summary

To be a part of an amazing growing team, who portrays determination, motivation and unity. To strengthen my skills and learn new attributes that will contribute to the development of my individuality. To exceed beyond my self-expectations. Contribute to the success of the company

Work History

Customer Service Representative

Sutherland Global
06 2023 - 06 2024
  • Assisted Amazon employees with time off queries and request, time punches and any other job related issues and queries.
  • Completed HR duties to assist with reducing the work of the site
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

Sutherland Global
06 2023 - 06 2024
  • Assisted Amazon employees with time off queries and request, time punches and any other job related issues and queries.
  • Completed HR duties to assist with reducing the work of the site
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Restaurant Server

KC’s Wing House & Sports Bar
06 2021 - 08 2023
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.

Ride Operator

Glenwood Caverns Adventure Park Inc.
06 2021 - 09 2022
  • Inspected and maintained amusement park ride equipment in accordance with safety regulations.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Operated rides and attractions according to written guidelines to reduce injuries.

Education

Science

The Cedar Grove Academy
08.2019

Skills

  • Customer service
  • Hospitality
  • Sales
  • Typing
  • Communication skills
  • Microsoft office
  • Front desk
  • Writing skills
  • Guest services
  • Cashiering
  • Sales Support

Awards

  • Gold Award JCDC Speech and Dance
  • Kelly McGillis Flag Football Tournament MVP Running Back
  • Kelly McGillis Flag Football Tournament MVP Offense
  • Head Girl (2018-2019) - The Cedar Grove Academy

Goals

  • To be a part of an amazing growing team, who portrays determination, motivation and unity.
  • To strengthen my skills and learn new attributes that will contribute to the development of my individuality.
  • To exceed beyond my self-expectations.
  • Contribute to the success of the company

Timeline

Customer Service Representative

Sutherland Global
06 2023 - 06 2024

Customer Service Representative

Sutherland Global
06 2023 - 06 2024

Restaurant Server

KC’s Wing House & Sports Bar
06 2021 - 08 2023

Ride Operator

Glenwood Caverns Adventure Park Inc.
06 2021 - 09 2022

Science

The Cedar Grove Academy

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