Naomi Osuna
Camarillo,CA
Summary
Motivated professional with a can-do attitude with a proven record of managing employee benefits, recruiting, payroll, training and onboarding new employees, and HR records that enhance overall organizational operations. A successful track record of supporting the development of high-performance HR departments to drive organizational success and employee engagement.
Overview
6
6
years of professional experience
Work History
Payroll/HR Administrator
Lifetech Resources
10.2022 - Current
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Processed bi-weekly payroll using ADP & Paycor
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Resolved payroll discrepancies quickly and successfully.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
Human Resources Coordinator
Wax Center Partners/ European Wax Center
04.2022 - 10.2022
- Processed Bi-weekly payroll for 40 EWC Centers using Paylocity
- Led recruitment of field (EWC Centers) and corporate office, which included managing job posting, pre-screening, interviews, offer letters, and onboarding
- Provided customer service to employees regarding payroll inquiries and issues.
- Took active approach in recruiting by sourcing, screening, evaluating skills, experience and referring applicants leveraging websites such as Indeed and Linked In
- Processes data entry of employee orientation paperwork, applications, and new-hire interview packets, background checks, I-9s etc
- Employee relations - counseling, disciplinary actions & coaching
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Assisted management staff in annual processes and data audits.
Specialist, People Services
Cydcor LLC
02.2020 - 04.2022
- Process multi state payroll for 250+ employees (ADP Workforce & Ceridian Powerpay)
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination, and garnishments using ADP Workforce Now
- Manage employee health benefits, open enrollment, and new hire Orientation
- Monthly benefits billing reconciliations against HRIS enrollments for three companies
- Coordinated and scheduled phone screens and interviews
- Created and sent offer letters and initiated new hire process
- Conducted Employee Exit Interviews
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
- Assisted senior management in annual year-end processes and data audits
- Administration completion of in UI Claim response and UI audit (U.S
- Multi-state jurisdiction & Canada Country Providence)
- Verifications of employment and garnishment response administration
- Provide administrative and project management support to the Senior Manager, People Services, Director, People Services, and Vice President, People Services
- Maintain strict confidentiality and discretion when handling or being involved in discussions of personal and sensitive information.
Office Support Specialist
Cydcor LLC
11.2018 - 02.2020
- Performed facilities care and upkeep, managed mailing, shipping, ordering of supplies for mailroom, pantry, and kitchen
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed cost inventory audits for facilities vendor purchased for budget costing and facilities daily checklist for facility issues and service
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- First point of contact for facilities vendors and worked with Senior Manager on cost reduction negotiations
- Assembled and coordinated mailings for pick up and created shipping labels through USPS, Fed-Ex, and additional freight vendors as needed for general mailings in addition to large in/out of country shipments for our off-site Events
- Maintained a visually pleasing lobby, kitchens, mailroom, conference rooms, and common area spaces to ensure they were clean, free from clutter, adequately provisioned
- Organized, audited all facility supplies, maintained mailroom, and sorted and distributed incoming mail
- Replenished kitchen snacks and beverages twice a day and conference rooms if being used
- Coordinated new hire workspace set-up needs with the hiring manager, IT and People Services to ensure monitor, computer, desk supplies, and welcome kit were all ready for new hire date of hire
- Preformed all set-up and breakdown of eight conference rooms for several in-house events of 200+team members for BBB and annual Kick-off meetings
- Created facilities and reception management SOP's documenting procedures for cross-training new team member in my duties so that I could move to my promoted role of Specialist within the people service HR team.
Education
Bachelor of Arts - Sociology
California State University - Channel Islands
Camarillo, CA05.2021
Skills
- ADP WFN, Paylocity, Paycor, Ceridian Powerpay
- Multi-State Payroll Processing
- Payroll Auditing
- Strong Analytical & Problem-Solving Skills
- Timekeeping Management
- Maintaining employee records
- Benefits Administration
- FMLA Administration
Languages
Spanish
Native or Bilingual
Timeline
Payroll/HR Administrator
Lifetech Resources
10.2022 - Current
Human Resources Coordinator
Wax Center Partners/ European Wax Center
04.2022 - 10.2022
Specialist, People Services
Cydcor LLC
02.2020 - 04.2022
Office Support Specialist
Cydcor LLC
11.2018 - 02.2020
Bachelor of Arts - Sociology
California State University - Channel Islands
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