Tanya De Los Santos
Hallandale,Fl
Summary
Bilingual Human Resources Administrator offering 15 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen. Talented individual offering solid skill set in Payroll, Benefits ,recruiting, interviewing and hiring valuable employees. Background working from small to Big-size organizations in Automotive, Manufacturing, Marine and Call center Industry.
Overview
16
16
years of professional experience
Work History
HR Supervisor & Payroll
BeneLynk (Call Center)
Sunrise, FL
03.2021 - Current
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Liaised between multiple business divisions to improve communications.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Collaborated with the recruitment team new ways to recruit top talent.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Human Resources/Payroll Supervisor
Motor Services Hugo Stamp, Inc, MSHS Group
Fort Lauderdale, FL
05.2017 - 03.2021
- Benefits, Compensation, Recruitment & Drug Free Program Administration
- Oversees and maintains benefits administration and compensation processes, including claims resolution, enrollments, change reporting, benefit audits,
- Keeping employee benefit records up to date
- Direct liaison with third party administrators, coordinates and facilitates benefits open enrollment meetings audits and processes invoices
- Ensures compliance with COBRA, FMLA
- Responsible of WC incidents and reporting
- Handles recruitment process by posting positions internally and externally, reviewing resumes, conducting telephone screens, interviewing, and reference/background checks
- Annual reporting responsible EEO, Vet's , Affirmative Action Plan
- Facilitates and monitors new hire on boarding process, enters new hire records, terminations and updates employee information
- Manages Performance Management System and assist supervisors and employees
- Supporting different locations as Louisiana, Washington and Virginia
Human Resources Generalist
Circuitronix LLC
, FL
08.2014 - 05.2017
- Managing day-to-day operations HR policies, procedures and programs, carries out responsibilities with employee relations, benefits, compensation,
- Performed Human Resources duties in India, Philippines, Hong Kong, China and Mexico (200+ employees)
- Talent acquisition responsible
- Updated key human resource metrics on turnover and terminations using reporting tools on HRIS system
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
- Managed employee rewards programs
- Implemented and supervised orientation procedures for new hires
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits
- Liaised between multiple business divisions to improve communications
- Facilitated criminal background check process for new hires
- Verified that vendors received timely enrollment information, changes and terminations
Human Resources Specialist
Intercruises Shoreside and Port Service
Miami, Tampa, FL
09.2012 - 08.2014
- Responsible for new hire orientation/On boarding
- Manage 400+ employees ensuring salary adjustments are updated and employee file is current
- Manage Cobra by providing information to employees, follow-up on payments and cancellations
- Provide employees with benefit information, enrollment forms, process enrollment, changes, additions and cancellations, answer routine benefit questions as well as liaison between employees and insurance carriers
- Reconcile monthly insurance billing from various insurance companies
- Prepare Reports: monthly, quarterly and annual; Head Count, Recruitment, Workforce
- Maintain Port ID Badge and TWIC records,
- 401k Responsible (Contributions and Records)
- Performed hourly payroll for 400 employees Pacific Gulf (Texas, Seattle & California )
- Performed payroll for 200 Contractors
- Management regarding payroll questions
- Responsible for reconciling hours worked to Real-Time invoicing for 9 ports
Human Resources Generalist
Molinos Modernos S.A
Diego
06.2005 - 11.2011
- 1500 Employees Records, Health Insurance, Legal Documentation for SET , Profile Research,
- Severance Calculations
- Create and maintain well-focused working climate
- Employee relation , investigation & resolution
- Managing and negotiate with UNION employees
- HR support for Guatemala, Honduras, Nicaragua, Costa Rica, El Salvador
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
- Coached managers through employee engagement, documentation, discipline and performance improvement plans
Education
Master’s - Human Resources Management
INTEC
Bachelor of Science - Industrial Engineering
INTEC
Santo Domingo Skills
- Compensation and Benefits Administration
- Employee Relations Oversight
- Exit Interviews and Processes
- Problem Solving
- Accident Investigation
- Conflict Resolution
- Performance Management Systems
- Payroll Management / Processing
- Unemployment Claims
- Experience with different HRIS systems such as HRIS (ADP WFN, Paycor , Paylocity)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Supervisor & Payroll
BeneLynk (Call Center)
03.2021 - Current
Human Resources/Payroll Supervisor
Motor Services Hugo Stamp, Inc, MSHS Group
05.2017 - 03.2021
Human Resources Generalist
Circuitronix LLC
08.2014 - 05.2017
Human Resources Specialist
Intercruises Shoreside and Port Service
09.2012 - 08.2014
Human Resources Generalist
Molinos Modernos S.A
06.2005 - 11.2011
Master’s - Human Resources Management
INTEC
Bachelor of Science - Industrial Engineering
INTEC