Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naomi Padilla

Union City,NJ

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Argentina Bakery Inc.
03.2022 - 09.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Salesperson

ROBERT
09.2021 - 02.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Science - Criminology

UTEL
Naucalpan De Juarez- Ciudad De México
06.2026

No Degree - Nursing Assintant

Federacion De Estudiantes Universitarios
Guayaquil - Ecuador
12.2018

High School Diploma -

Unidad Educativa San Jose
Guayaquil-Ecuador
02.2018

Skills

  • Customer Relationship Management
  • Quality Assurance
  • Product Knowledge
  • Problem Resolution
  • Safety Regulations
  • Customer Complaint Resolution
  • Customer Service and Assistance
  • Spanish Speaking

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Associate

Argentina Bakery Inc.
03.2022 - 09.2023

Salesperson

ROBERT
09.2021 - 02.2022

Bachelor of Science - Criminology

UTEL

No Degree - Nursing Assintant

Federacion De Estudiantes Universitarios

High School Diploma -

Unidad Educativa San Jose

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