Naomi Rhymer
Nashville,TN
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
2
2
years of professional experience
Work History
Data Entry Specialist (Fleetcor)
LaSalle Network (Temporary Contracter)
Brentwood, TN
01.2023 - 03.2023
- Identified data entry errors and reported to necessary departments.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Was able to complete over 4000 entries to confirm proper contact information, location (address and coordinates) for vendors enrolled in Comdata program to assure easy customer access.
- Demonstrated strong organizational and time management skills while managing project
Indexing Specialist
Instream
Nashville, TN
04.2022 - 10.2022
- Viewed images to determine appropriate indexing decisions based on type of document.
- Bounded and formatted records to prepare for delivery to clients.
- Stacked, indexed, scanned and coded documents according to client specifications with 94% accuracy rate.
- Trained newly hired employees on use and safety of major equipment and assisted in troubleshooting problems with equipment.
- During my employment between August 2022 and October 2022 was promoted to Supervisor and assisted in maintaining work-flow and communication between Manager and other employees while maintaining work data to confirm we were working our SLA agreements.
Tax Information Input Specialist
Gruntworx
Nashville, TN
01.2022 - 04.2022
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled data and reviewed information for accuracy prior to input.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Tier 1 Service Desk Analyst (Remote)
HcTec
Brentwood, TN
04.2021 - 12.2021
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Engaged in user support interactions via telephone, chat and email platforms.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.
- Managed up to 80 Calls per day and having a resolution rate well over 70% percent.
Education
High School Diploma - ENTRY
Easton Area High School
Easton06.2010
Skills
- Information Indexing
- Basic Math Skills
- Documentation Workflows
- Transcribing Documents
- Accounts Payable and Accounts Receivable
- Client Support
- Quality Assurance
- Resolving Customer Issues
- Team Communication
- Customer Inquiries
Accomplishments
- Verified and entered check details at rate of 100 entries per hour.
- Trained 3 new data entry specialists.
- Achieved exceptional information turnover by introducing Paper Vision (data collection software) for data clean up tasks.
- Supervised team of 15 staff members.
- Maintained an average typing speed of 70 WPM on all assignments.
- During my time with Instream I collaborated with team of 6 in the development of Dollar General Shipping Receipts. Through our work were were able to bring their information required up to date from an 2 year backlog. Effectively saving our contract with them.
- While at HcTec I was given an award (HcTec Employee of the month) for my timely resolutions, high praise on reviews, and my high resolution rate.
Languages
Japanese
Limited Working
Spanish
Elementary
Timeline
Data Entry Specialist (Fleetcor)
LaSalle Network (Temporary Contracter)
01.2023 - 03.2023
Indexing Specialist
Instream
04.2022 - 10.2022
Tax Information Input Specialist
Gruntworx
01.2022 - 04.2022
Tier 1 Service Desk Analyst (Remote)
HcTec
04.2021 - 12.2021
High School Diploma - ENTRY
Easton Area High School