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Hello, my name is Hailey Lopez & at the time you’re reading this I’m currently 23years old, & living in on the outside of Pleasanton Texas (zip:78064) I graduated from the PISD’s School of Choice in the class of 2020, I do understand that my work experience appears to be quite erratic at first glance, but I’d to clarify that on paper I have only had a little over 1 year or so’s worth of documented experience with in the food service/ hospitality field, but outside of the extremely limited documented taxed employment recognized by the government. I have also had I’ve had pleanty of undocumented work experience from working as an “ volunteer/occasional unofficial employee” helping out at a former family friend’s “mom n’ pop” style diner as an occasional/temporary helping hand for “The Frosty” as food runner, bussing, janitorial, restocking, assisting servers, & over all just helping out however I could while I was visiting family out of town. I have a strong sense of pride in my work ethic, & my responsibility, to provide adequate care & time to provide the best possible experience to any, & every guest I serve.

  I have a large array of varying levels of knowledge & experience in the application of useful skills across multiple job professions.
  I am confident in my abilities to produce excellency of high quality results, & effective problem resolutions with quick adaptability, attention to detail, & efficiency in a timely manner.
  I am confident in my capabilities to provide quality costumer service, & guest hospitality with my skills in communication, problem resolution, quality assurance, attention to detail, with the upmost dedication,& care to producing a smooth workflow, & optimal service delivery.



  Organized and hardworking server with about 9 years of experience in the restaurant industry. With 2 years of hosting experience, and 7 years of serving experience. Experience in casual dining along with bar etiquette and bottle service.
  Dependable Caregiver supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, well-being, and light housekeeping. Familiar with scheduling and managing appointments, coordination household support and offering caring companionship. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Certified in First Aid and CPR.


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Motivated and reliable individual with hands-on experience in fast-paced restaurant environments, excelling in multitasking, customer service, and maintaining high standards of cleanliness and organization. Known for a strong work ethic, attention to detail, and the ability to stay calm under pressure. Proven track record of working efficiently, both independently and as part of a team. Eager to bring strong organizational skills, a customer-focused mindset, and dedication to excellence to a retail position.

Achieved high guest satisfaction through effective communication and interpersonal skills. Fostered a collaborative team environment that prioritized guest engagement. Drove improvements in service delivery by aligning team efforts with hospitality best practices.

Naomi Ward

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Restaurant Hostess

Youth Volleyball Coach

Medical Document Scanner

Education

Bachelor of Science - Civil Engineering

High School Diploma -

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Youth Volleyball Coach

Restaurant Hostess

Medical Document Scanner

Bachelor of Science - Civil Engineering

High School Diploma -

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