Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAVANNA HURT

Las Vegas

Summary

Achieved high guest satisfaction through effective communication and interpersonal skills. Fostered a collaborative team environment that prioritized guest engagement. Drove improvements in service delivery by aligning team efforts with hospitality best practices.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Fontainebleau
04.2025 - Current
  • Welcomed patrons and organized table placements to accommodate party preferences and requests.
  • Ensured compliance with dress code policy to uphold a professional image at all times.
  • Addressed guest concerns and communicated significant matters to restaurant manager to ensure swift resolution.

Restaurant Hostess

Oscar's Steakhouse - Plaza Hotel
11.2023 - 04.2025
  • Executed exceptional customer service by managing reservations and organizing contact information.
  • Oversaw management of guest services for 200-700 individuals daily.
  • Facilitated effective communication among team members, kitchen staff, and management to ensure seamless service delivery.

Customer Service Representative

Shift4 Payments
12.2022 - 11.2023
  • Resolved customer inquiries and issues by applying comprehensive understanding of products and services.
  • Managed client interactions across various platforms, ensuring timely and effective responses to inquiries and issues.
  • Facilitated communication between departments to address and correct discrepancies in customer account records.

Hostess/Expeditor

Vikings Boiling Seafood
12.2021 - 12.2022
  • Prepared dining room for service by cleaning, organizing tables and placing table settings.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customers inquiries.
  • Trained new hostesses with the best practices on customer service and restaurant policies to maintain high standards of service.

Teacher's Assistant

Rainbow Dreams Academy
01.2021 - 12.2021
  • Collaborated with educators to design and execute lesson plans aligned with curriculum goals and objectives.
  • Oversaw student activities during recess to ensure safety and security.
  • Refined organization and distribution of classroom assignments and paperwork.

Education

Medical Technology

College of Southern Nevada (CSN)
Las Vegas, NV

Skills

  • Customer service
  • Phone etiquette
  • Serving diverse communities
  • Information protection
  • Cleanliness and hygiene
  • Active learning
  • Strong multitasking
  • Team collaboration
  • Detail-oriented
  • Guest relations

Timeline

Restaurant Hostess

Fontainebleau
04.2025 - Current

Restaurant Hostess

Oscar's Steakhouse - Plaza Hotel
11.2023 - 04.2025

Customer Service Representative

Shift4 Payments
12.2022 - 11.2023

Hostess/Expeditor

Vikings Boiling Seafood
12.2021 - 12.2022

Teacher's Assistant

Rainbow Dreams Academy
01.2021 - 12.2021

Medical Technology

College of Southern Nevada (CSN)