Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naomy Gonzalez Salazar

Columbus,OH

Summary

Proven team leader and effective communicator, excelled at Raising Cane's Restaurants by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional multitasking and organizational skills, alongside a commitment to integrity and honesty. Recognized for outstanding service and mentorship, significantly contributing to team success and operational efficiency. Offering a friendly and cooperative attitude, with willingness to learn and grow in a dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in a customer service role.

Outgoing and engaging Ambassador with many years of experience increasing sales in settings. Building customer relationships and recommending products to drive revenue. Excellent communication and interpersonal skills with customers, management, and peers.

Overview

4
4
years of professional experience

Work History

Ambassador

CLEAR
Columbus
12.2024 - Current
  • Engaged customers by explaining CLEAR services and benefits.
  • Assisted travelers with enrollment in expedited security programs.
  • Guided users through the CLEAR check-in process efficiently.
  • Managed customer inquiries and resolved issues promptly.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.

Crewmember

Raising Cane's
Columbus, OH
05.2022 - 12.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Education

High School -

Whitehall Yearling High School
Columbus, OH

Skills

  • Customer service
  • Problem solving
  • Time management
  • Interpersonal communication
  • Active Listening
  • Leadership
  • Issue resolution
  • Service awareness
  • Communication skills

Languages

Spanish, Bilingual

Timeline

Ambassador

CLEAR
12.2024 - Current

Crewmember

Raising Cane's
05.2022 - 12.2024

High School -

Whitehall Yearling High School
Naomy Gonzalez Salazar