Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naquajah Mack

Summary

Results-driven professional with extensive experience in fast-paced dining and retail environments. Known for exceptional product knowledge, time management, and the ability to resolve customer inquiries effectively, driving satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Server/ Bartender

Twin Peaks
Atlanta
10.2025 - 04.2026
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Addressed guest inquiries and concerns with professionalism, enhancing overall dining experience.
  • Offered outstanding service to high volume of daily customers, contributing to positive restaurant atmosphere.

Bartender

Skyboxx
Morrow
05.2023 - 09.2025
  • Maintained cleanliness and organization of the bar area for efficient service.
  • Provided excellent customer service in a high-paced bar environment.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Lead Bartender

Hooters
Jonesboro
03.2023 - 12.2024
  • Trained new bartenders on techniques, safety protocols, and customer service standards.
  • Supervised bar staff to ensure high-quality customer service and teamwork.
  • Managed inventory and ordered supplies to maintain optimal stock levels.
  • Trained new bartenders on drink preparation and upselling techniques.

Beauty Advisor

Sephora
Staten Island
03.2022 - 03.2023
  • Educated customers on effective skincare routines and makeup application techniques to improve their confidence.
  • Guided clients in selecting products and conducting beauty consultations to enhance their experience.
  • Collaborated with team members to meet sales goals and improve overall customer satisfaction.

Education

Associate of Science - Echocardiography

Gwinnett Technical College
Lawrenceville, GA
05-2028

Skills

  • Menu familiarity
  • Product knowledge
  • Order management
  • Attention to detail
  • Time management
  • Team collaboration
  • Customer service

Timeline

Server/ Bartender

Twin Peaks
10.2025 - 04.2026

Bartender

Skyboxx
05.2023 - 09.2025

Lead Bartender

Hooters
03.2023 - 12.2024

Beauty Advisor

Sephora
03.2022 - 03.2023

Associate of Science - Echocardiography

Gwinnett Technical College
Naquajah Mack