Naralies Sosa
Jersey City
Summary
General Store Manager with strong background in store operations and team leadership. Demonstrated success in improving customer experiences and increasing sales through strategic visual merchandising and data-driven sales analysis.
Overview
8
8
years of professional experience
Work History
General Store Manager
Footlocker
Jersey City
08.2018 - Current
- Managed daily store operations and ensured compliance with company policies.
- Led and motivated team members to deliver excellent customer service.
- Implemented visual merchandising standards to enhance product presentation.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
Cashier Team Lead
Against All Odds
Elizabeth
05.2018 - 11.2018
- Trained new cashiers on point-of-sale systems and customer service standards.
- Managed cash register operations, ensuring accuracy in transactions.
- Oversaw daily cash reconciliation and enforced secure cash handling practices.
- Implemented promotional strategies to increase sales during peak periods.
- Maintained cleanliness of work environment through regular sweeping and counter sanitation.
English Tutor
Boys and Girls Club
Jersey City
01.2018 - 03.2018
- Supported students in developing grammar, vocabulary, and reading comprehension abilities.
- Reviewed student progress and tailored teaching approaches to meet individual needs.
- Created stimulating lesson plans catering to various age groups at community center.
Education
Some College (No Degree) - Nursing Science
Hudson County Community College
Jersey City, NJSkills
- Store operations and inventory management
- Profit maximization
- Visual merchandising
- Sales analysis
- Team leadership
- Customer relationship management
Accomplishments
Sales targets exceeded
Affiliations
Led a job fair event
Timeline
General Store Manager
Footlocker
08.2018 - Current
Cashier Team Lead
Against All Odds
05.2018 - 11.2018
English Tutor
Boys and Girls Club
01.2018 - 03.2018
Some College (No Degree) - Nursing Science
Hudson County Community College