Nardia Hodge
Orlando,FL
Summary
Results-driven Store Manager with expertise in inventory management, team leadership, and visual merchandising. Committed to enhancing customer satisfaction and driving sales growth through strategic planning and effective training.
Overview
10
10
years of professional experience
Work History
Store Manager
Sunglass Hut - Luxottica
Altamonte Springs, Florida
11.2019 - Current
- Managed daily store operations to ensure exceptional customer service.
- Oversaw inventory management to maintain optimal stock levels and product displays.
- Implemented visual merchandising strategies to create appealing storefront layouts.
- Trained and developed team members to enhance product knowledge and sales techniques.
- Conducted performance evaluations to assess staff effectiveness and growth opportunities.
- Handled customer inquiries and resolved issues promptly for a positive shopping experience.
Sales Associate
Michael Kors
Lake Buena Vista, Florida
11.2016 - 08.2018
- Assisted customers with product selection and styling advice.
- Collaborated with team members to achieve sales goals and targets.
- Trained new associates on sales techniques and store policies.
- Processed transactions accurately using point-of-sale systems.
- Maintained visual merchandising standards to enhance store presentation.
Sales Consultant
Kane’s Furniture
Orlando, Florida 05/2018 to 05/2019 Sales Consultant Kane's
05.2017 - 05.2018
- Demonstrated product features and benefits to enhance customer understanding.
- Assisted customers in completing purchase transactions efficiently and accurately.
- Developed and maintained relationships with clients to increase sales revenue.
- Collaborated with customers to identify furniture needs and preferences.
- Engaged with team members to optimize sales strategies and store layout.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FL05-2016
Skills
- Inventory management
- Inventory control
- Sales forecasting
- Visual merchandising
- Store merchandising
- Customer relationship management
- Team leadership
- Staff management
- Performance evaluation
- Workforce scheduling
- Strategic planning
- Process improvement
- Problem solving
- Strategic thinker
Timeline
Store Manager
Sunglass Hut - Luxottica
11.2019 - Current
Sales Consultant
Kane’s Furniture
05.2017 - 05.2018
Sales Associate
Michael Kors
11.2016 - 08.2018
High School Diploma -
Dr. Phillips High School