Nareefa Ishmail
Valley Stream,NY
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
14
14
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
Laurelton, NY
06.2016 - Current
- Analyzed sales data to identify trends and opportunities for growth, then improved metrics 3% week over week until company standards were achieved
- Monitored inventory levels to maximize product turn and avoid depreciation
- Established customer relationships to generate more business maintains tore profitability by 6%
- Set performance expectations for employees and implemented improvement plans to reach targets
- Worked closely with financial supervisor to determine low cost operations, improving out put cost by 3%, averaging 34% profitability year over year
Assistant Manager
PLS Check Cashing
Manhattan, New York
07.2014 - 06.2016
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Team Leader
Gap Inc Direct
Manhattan, NY
10.2010 - 06.2014
- Evaluated needs of departments and delegated tasks to optimize overall production
- Facilitated training sessions for new employees on company policies and procedures
- Collaborated with other departments to ensure alignment of goals across teams.
Skills
- Microsoft Office
- Sales Force Expert
- Time Management
- Flexibility and Adaptability
- Staff Development
- Active Listening
Timeline
Store Manager
Rent A Center Warehouse & Retail Store
06.2016 - Current
Assistant Manager
PLS Check Cashing
07.2014 - 06.2016
Team Leader
Gap Inc Direct
10.2010 - 06.2014