Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nareezsa Chavez

Mukilteo,WA

Summary

Highly trained Assistant manager with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through the retail experience.


Overview

7
7
years of professional experience

Work History

Assistant Manager

GameStop
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Nanny

Self Employed Services
06.2016 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.

Assistant Sales Manager

Lovers
11.2021 - 04.2023
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Trained new associates in successful sales and performance strategies.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.

Customer Sales Lead

Burlington
10.2020 - 12.2021
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases on a POS system.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Cashier/Sandwich Artist

Jimmy John's Gourmet Sandwiches
07.2019 - 08.2020
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Cesar Chavez Community School
Albuquerque, NM

Skills

  • Merchandise Promotion and Display
  • Analyzing Profitability
  • Cash Handling and Reconciliation
  • Team Motivation
  • Workflow Monitoring
  • Critical Thinking
  • Cash Drawer Balancing
  • Scheduler
  • POS Inventory System Operation
  • Training and Development

Accomplishments

    *Top five sale leads among mangers in all of the company.

    *Top 3 in UPT in all of company.

    *Full scholarship in Poetry program two years in a row.

    *Managed multiple successful online servers.


Timeline

Assistant Manager

GameStop
04.2023 - Current

Assistant Sales Manager

Lovers
11.2021 - 04.2023

Customer Sales Lead

Burlington
10.2020 - 12.2021

Cashier/Sandwich Artist

Jimmy John's Gourmet Sandwiches
07.2019 - 08.2020

Nanny

Self Employed Services
06.2016 - Current

Cesar Chavez Community School

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Nareezsa Chavez