Naresh Koppula
Folsom,CA
Summary
Detail-oriented Office Assistant skilled in data entry, customer service, and office organization. Enhances operational efficiency and customer satisfaction through effective problem-solving. Experienced in managing high-volume calls and inquiries while streamlining internal processes to support team objectives.
Overview
13
13
years of professional experience
Work History
Office Assistant and Cashier
Chevron
San Ramon, California
11.2013 - 12.2020
- Assisted with data entry and maintained updated records in databases.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Tracked office supply orders and maintained adequate stock levels to ensure uninterrupted operations.
- Managed daily mail processing by sorting and distributing incoming mail and preparing outgoing shipments.
- Addressed customer inquiries and resolved issues promptly to enhance customer satisfaction.
- Copied, sorted and filed records of office activities and business transactions.
- Computed, recorded and proofread data or reports.
- Completed and mailed contracts, invoices or checks.
- Managed office supplies and inventory for smooth operations.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cash drawer accuracy and performed regular cash reconciliation to ensure financial integrity.
Office Assistant
SRA Solutions
Alpharetta, Georgia
03.2008 - 12.2012
- Provided administrative support to staff members, streamlining document management through copying, scanning, filing, and supply ordering.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained electronic and physical filing systems, facilitating efficient document retrieval.
- Organized files and developed spreadsheets to enhance workflow, ensuring timely faxing of reports and scanning of documents.
- Answered phone calls and directed them to appropriate personnel.
- Facilitated communication within the office and with external partners.
- Maintained accurate records of communications and office documents.
- Assisted in organizing company events and meetings for staff engagement.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Troubleshot office equipment, computer hardware and software issues.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Education
High School Diploma -
Board of Secondary Eductaion
India04-1993
Skills
- Data entry
- Microsoft Excel
- Customer service
- Document management
- Office organization
- Inventory management
- Time management
- Problem solving
- Attention to detail
- Positive attitude
- Data analysis
Timeline
Office Assistant and Cashier
Chevron
11.2013 - 12.2020
Office Assistant
SRA Solutions
03.2008 - 12.2012
High School Diploma -
Board of Secondary Eductaion